Private clients Financial intermediaries

Become a client

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France: +33 (0)1 53 43 87 00 (9am - 6pm)
Luxembourg: +352 47 93 11 1 (8:30am - 5:30pm)
Monaco: +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland: Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact us about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address: protectiondesdonnees@societegenerale.fr.

Please contact the Data Protection Officer of Societe Generale Luxembourg by sending an email to the following address: lux.dpooffice@socgen.com.

For customers residing in Italy, please contact BDO, the external provider in charge of Data Protection, by sending an email to the following address: lux.dpooffice-branch-IT@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address: list.mon-privmonaco-dpo@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

Societe Generale Private Banking aims to provide you with the best possible quality of service. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you.

Your private banker  is your privileged contact to receive and process your claim.

 If you disagree with or do not get a response from your advisor, you can send your claim to the direction  of Societe Generale Private Banking France by email to the following address: FR-SGPB-Relations-Clients@socgen.com or by mail to: 

Société Générale Private Banking France
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date of its receipt and to provide you with a response within 2 (two) months from the same date. If we are unable to meet this 2 (two) month deadline, you will be informed by letter.

In the event of disagreement with the bank  or of a lack of response from us within 2 (two) months of sending your first written claim, or within 15 (fifteen) working days for a claim about a payment service, you may refer the matter free of charge, depending on the nature of your claim, to:  

 

The Consumer Ombudsman at the FBF

The Consumer Ombudsman at the Fédération Bancaire Française (FBF – French Banking Federation) is competent for disputes relating to services provided and contracts concluded in the field of banking operations (e.g. management of deposit accounts, credit operations, payment services etc.), investment services, financial instruments and savings products, as well as the marketing of insurance contracts.

The FBF Ombudsman will reply directly to you within 90 (ninety) days from the date on which she/he receives all the documents on which the request is based. In the event of a complex dispute, this period may be extended. The FBF Ombudsman will formulate a reasoned position and submit it to both parties for approval.

The FBF Ombudsman can be contacted on the following website: www.lemediateur.fbf.fr or by mail at:

Le Médiateur CS 151

75 422 Paris cedex 09

 

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF - French Financial Markets Authority) is also competent for disputes relating to investment services, financial instruments and financial savings products.

For this type of dispute, as a consumer customer, you have therefore a choice between the FBF Ombudsman and the AMF Ombudsman. Once you have chosen one of these two ombudsmen, you can no longer refer the same dispute to the other ombudsman.

The AMF Ombudsman can be contacted on the AMF website: www.amf-france.org or by mail at:

Médiateur de l'AMF, Autorité des Marchés Financiers
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

The Insurance Ombudsman is competent for disputes concerning the application or interpretation of insurance contracts.

The Insurance Ombudsman can be contacted using the contact details that must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Luxembourg should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

Or by email to clienteleprivee.sglux@socgen.com and for customers residing in Italy at societegenerale@unapec.it

The Bank will acknowledge your request within 10 working days and provide a response to your claim within 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-working day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following:

Initially, you may wish to contact the Societe Generale Luxembourg Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Luxembourg
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Luxembourg's supervisory authority, the “Commission de Surveillance du Secteur Financier”/“CSSF” (Luxembourg Financial Sector Supervisory Commission):

By mail: 283, Route d’Arlon L-1150 Luxembourg
By email:
direction@cssf.lu

Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department: 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 working days after receipt and provide a response to your claim within a maximum of 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-working day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address: 

Societe Generale Private Banking Monaco
Secrétariat Général
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to:

sgpb-reclamations.ch@socgen.com
 

Clients may also contact the Swiss Banking Ombudsman: 

www.bankingombudsman.ch

 

France’s wine-growing market: perspectives and prospects

France is the world’s second-largest wine producer, with just under 800,000 hectares of vineyards. Wine production accounts for 17% of the country’s total agricultural production. Let's take a closer look at the trends of its wine-growing market.

Panorama of the vineyard sector in France, an age-old patchwork of regions

France is the world’s second-largest wine producer, with just under 800,000 hectares of vineyards. Wine production accounts for 17% of the country’s total agricultural production(1).

From the first harvests after the colonisation of the Western European region of Gaul by the Romans, to the meticulous viticulture traditions of the Cistercian monks in Burgundy, France’s wine-growing sector has evolved greatly over the centuries, and continues to dominate on a global scale to this day. This can be attributed to the diversity of its soil and techniques, and most notably to its grape varieties.

The regions vary substantially across the country. The largest of them, Languedoc Roussillon, spans 246,000 hectares, while the smallest, the Jura, measures just 2,000 hectares. Grape varieties are widely diverse (more than 200 authorised varieties and 20 dominant varieties)(2), some of which classified by appellation. Even terminology and units of measurement differ, such that a Bordeaux wine barrel or barrique is three litres smaller than a Burgundy wine barrel, commonly referred to as a pièce.

Evolution of the price per hectare: two major groups

Naturally, the price per hectare has also diverged over time in the different regions. We see two main groups. The first, making up around 80% of total vineyard surface area and including “generic” wines, has seen little to no change in price over the last 20 years, but not for lack of interest. A large part of the 9,400 vineyard transactions registered in 2021, representing 17,400 hectares and a record €1.1 billion, were from this first group(2).

The second group comprises all the protected designations or appellations of origin (AOP), and some of the smaller and more rare production regions. These appellations have seen their price per hectare increase steadily over several decades, with some rising three-fold, five- to ten-fold, and even higher.

Differences abound even within these two groups, apart from the price of the wines produced, which in the first group has remained generally low, while there is much variation in the second group. 

In recent years, certain regions or appellations historically featured in the first group have started to move into the second group. This was the case for the Côte-Rôtie appellation, and more recently for Saumur Champigny, among others. Reasons for this trend include an improvement in the quality of wine produced, a handful of talented winemakers that have enhanced a region's prestige, or changes in consumer preference, as seen with the rise in popularity of rosé wine in Côte de Provence over the past few years.

A highly competitive market

Transactions start at close to €10,000 a hectare, and can rise to several million euros, with tens of millions of euros per hectare seen in some rare and exceptional cases, mainly in Burgundy. Vineyards valued at the average price per hectare attract little interest. In the Bordeaux region, where more than 3,000 hectares have been on the market, prices can be anywhere between €6,000 and €3 million per hectare. By contrast, the average price in Burgundy is €201,000, with some parcels or holdings (428 sq. metres) going for over €10 million a hectare(3).

In a highly competitive global market that, with new emerging players on the scene in recent years (US, South Africa, Chile, to name a few), the rise in the price per hectare can be problematic. For instance, some young wine-growers struggle to break into production regions, or contend with succession issues (conventional financing channels are not always available unless the wine farm unless can turn a profit in the short to medium term). This increase in the price per hectare also automatically raises the price per bottle, often making fine high quality wines unaffordable for everyday consumers. In parallel, fine wines can be subject to speculation at international level, particularly in Asia, which further pushes up prices in the prestigious vineyard market.

Although regulated, the vineyard market remains a free market and the trends observed in recent years continue despite efforts by SAFER( (Société d’aménagement foncier et d’établissement rural)(4), and the introduction of a new law to regulate access to agricultural land through company structures and potential pre-emptions rights. Demand for tangible assets, the need for diversification, and a keen interest in this type of investment are some of the factors that driving this market.

Multiple challenges for the sector

Many more challenges lie ahead for the sector. Starting with climate change, which will undoubtedly spur changes; new appellation specifications; the introduction of new more adapted grape varieties; changes in irrigation policies; and changes in consumer behaviour (already at play), including demand for lighter wines that are lower in alcohol, etc. 

The partial or full conversion of estates to more eco-friendly techniques is, and will continue to be, a key issue. Today, just 14%(5) of wineries produce organic wine, but a transition is in motion. This is also is a criterion that would increase the price of a transaction.

Grapevines have been on the planet for six million years, and cultivated by humans for several thousand of those years. Despite the changes to come, they will adapt… just as we are!

 


(1) Source :  https://agriculture.gouv.fr/infographie-la-viticulture-francaise - sources de l’infographie : FranceAgrimer.fr, Agreste graphagri 2020. Données 2019 sauf indication contraire. Mars 2022.

(2) Source : SAFER – L’essentiel des marchés ruraux 2021

(3) Source : SAFER - https://www.le-prix-des-terres.fr/carte/vigne/

(4)  A non-profit whose mission includes adapting production structures in agriculture and forestry, promoting these activities among young people, protecting the environment, landscapes and natural resources, and supporting local economic development..

(5) Source : https://www.vitisphere.com/actualite-92784-la-mise-au-point-des-vignerons-de-champagne-bio.html

Would you like to discuss this subject further with us?

WARNING

This document is an advertisement and has no contractual value. Its content is not intended to provide an investment service, nor does it constitute investment advice or a personalized recommendation on a financial product, nor insurance advice or a personalized recommendation, nor a solicitation of any kind, nor legal, accounting or tax advice from Société Générale Private Banking France.

The information contained herein is provided for information purposes only, is subject to change without notice, and is intended to provide information that may be useful in making a decision. The information on past performance that may be reproduced does not guarantee future performance.

Before subscribing to any investment service, financial product or insurance product, the potential investor (i) must read all the information contained in the detailed documentation for the service or product in question (prospectus, regulations, articles of association, key investor information document, term sheet, information notice, contractual terms and conditions, etc.), in particular those relating to the associated risks; and (ii) consult his legal and tax advisors to assess the legal consequences and tax treatment of the product or service being considered. His private banker is also at his disposal to provide him with further information, to determine with him whether he is eligible for the product or service envisaged, which may be subject to conditions, and whether it meets his needs. Consequently, Société Générale Private Banking France cannot be held responsible for any decision taken by an investor based solely on the information contained in this document.

Predictions about future performance are based on assumptions that may not materialize. The scenarios presented are estimates of future performance, based on past information about how the value of an investment varies and/or current market conditions, and are not exact indications. The return obtained by investors will vary depending on market performance and the length of time the investor holds the investment. Future performance may be subject to tax, which depends on the personal circumstances of each investor and is likely to change in the future.

For a more complete definition and description of risks, please refer to the product prospectus or, if applicable, other regulatory documents before making any investment decision.