Private clients Financial intermediaries

Become a client

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France: +33 (0)1 53 43 87 00 (9am - 6pm)
Luxembourg: +352 47 93 11 1 (8:30am - 5:30pm)
Monaco: +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland: Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact us about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address: protectiondesdonnees@societegenerale.fr.

Please contact the Data Protection Officer of Societe Generale Luxembourg by sending an email to the following address: lux.dpooffice@socgen.com.

For customers residing in Italy, please contact BDO, the external provider in charge of Data Protection, by sending an email to the following address: lux.dpooffice-branch-IT@socgen.com

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address: list.mon-privmonaco-dpo@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

Societe Generale Private Banking aims to provide you with the best possible quality of service. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you.

Your private banker  is your privileged contact to receive and process your claim.

 If you disagree with or do not get a response from your advisor, you can send your claim to the direction  of Societe Generale Private Banking France by email to the following address: FR-SGPB-Relations-Clients@socgen.com or by mail to: 

Société Générale Private Banking France
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date of its receipt and to provide you with a response within 2 (two) months from the same date. If we are unable to meet this 2 (two) month deadline, you will be informed by letter.

In the event of disagreement with the bank  or of a lack of response from us within 2 (two) months of sending your first written claim, or within 15 (fifteen) working days for a claim about a payment service, you may refer the matter free of charge, depending on the nature of your claim, to:  

 

The Consumer Ombudsman at the FBF

The Consumer Ombudsman at the Fédération Bancaire Française (FBF – French Banking Federation) is competent for disputes relating to services provided and contracts concluded in the field of banking operations (e.g. management of deposit accounts, credit operations, payment services etc.), investment services, financial instruments and savings products, as well as the marketing of insurance contracts.

The FBF Ombudsman will reply directly to you within 90 (ninety) days from the date on which she/he receives all the documents on which the request is based. In the event of a complex dispute, this period may be extended. The FBF Ombudsman will formulate a reasoned position and submit it to both parties for approval.

The FBF Ombudsman can be contacted on the following website: www.lemediateur.fbf.fr or by mail at:

Le Médiateur CS 151

75 422 Paris cedex 09

 

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF - French Financial Markets Authority) is also competent for disputes relating to investment services, financial instruments and financial savings products.

For this type of dispute, as a consumer customer, you have therefore a choice between the FBF Ombudsman and the AMF Ombudsman. Once you have chosen one of these two ombudsmen, you can no longer refer the same dispute to the other ombudsman.

The AMF Ombudsman can be contacted on the AMF website: www.amf-france.org or by mail at:

Médiateur de l'AMF, Autorité des Marchés Financiers
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

The Insurance Ombudsman is competent for disputes concerning the application or interpretation of insurance contracts.

The Insurance Ombudsman can be contacted using the contact details that must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Luxembourg should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

Or by email to clienteleprivee.sglux@socgen.com and for customers residing in Italy at societegenerale@unapec.it

The Bank will acknowledge your request within 10 working days and provide a response to your claim within 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-working day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following:

Initially, you may wish to contact the Societe Generale Luxembourg Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Luxembourg
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Luxembourg's supervisory authority, the “Commission de Surveillance du Secteur Financier”/“CSSF” (Luxembourg Financial Sector Supervisory Commission):

By mail: 283, Route d’Arlon L-1150 Luxembourg
By email:
direction@cssf.lu

Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department: 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 working days after receipt and provide a response to your claim within a maximum of 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-working day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address: 

Societe Generale Private Banking Monaco
Secrétariat Général
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to:

sgpb-reclamations.ch@socgen.com
 

Clients may also contact the Swiss Banking Ombudsman: 

www.bankingombudsman.ch

 

About us

Societe Generale – one of the eurozone’s leading banking groups – launched Societe Generale Private Banking to devote an entity to High Net Worth clients.

Overview

Your preferred contact within our teams should be your private banker as his/her mission is to ensure that you are given access to the products and services most consistent with your needs and risk tolerance. For more detailed advice, private bankers will connect you to a network of experts, including wealth engineers, investment and asset allocation advisors, dedicated portfolio managers, and financing experts.

All the expertise of Societe Generale, one of Europe’s largest banking groups

Through Societe Generale Private Banking, you will gain access to the whole Societe Generale group, which will allow you to benefit from its influence, support, global presence and banking expertise to implement your projects successfully.

Our management

All
Patrick Folléa
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Patrick Folléa
Head of Societe Generale Private Banking
Patrick Folléa
Mathieu Vedrenne
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Mathieu Vedrenne
Head of Societe Generale Private Banking France
Mathieu Vedrenne
Olivier Lecler
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Olivier Lecler
Head of Societe Generale Private Banking Luxembourg & Societe Generale Private BankingEurope
Olivier Lecler
Mouhammed Choukeir
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Mouhammed Choukeir
Head of Kleinwort Hambros
Mouhammed Choukeir
Franck Bonin
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Franck Bonin
Head of Societe Generale Private Banking Switzerland
Franck Bonin
Nicolas Feit
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Nicolas Feit
Head of Societe Generale Private Banking Monaco
Nicolas Feit
Olivier Paccalin
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Olivier Paccalin
Head of Commercial and Solutions
Olivier Paccalin
Maxime Sabiaux
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Maxime Sabiaux
Chief Operating Officer
Maxime Sabiaux
Anne Tourneix
Anne Tourneix
Head of Human Resources
Anne Tourneix
Jean-Rémy Kerjean
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Jean-Rémy Kerjean
Chief Compliance Officer
Jean-Rémy Kerjean
Pierre-Yves Prost
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Pierre-Yves Prost
CFO for the Wealth and Asset Management Business Unit
Pierre-Yves Prost
Patrick Folléa
Patrick Folléa
Head of Societe Generale Private Banking

Patrick Folléa was appointed Head of Societe Generale Group’s  Wealth and Asset Management division in February 2019. Previous to this role, he was Deputy Head of Societe Generale Private Banking (2012-2019) and Head of Societe Generale Private Banking France (2009-2019).

Prior to Societe Generale, Patrick Folléa worked at BNP as an economist, before joining its Internal Audit Department in 1990. He was then Head of Private Banking Hong Kong (1995-1997) and CEO of BNP Asset Management Asia (1997-2000).  He returned to BNP Private Bank in 2000 as Head of Development Asia, before becoming Head of BNP Paribas Private Banking Italy from 2003.

He joined Societe Generale in 2007 as Deputy Head of Private Banking France, becoming its Head in 2009.

Patrick Folléa graduated from the Institut d'Etudes Politiques in Bordeaux and Panthéon-Sorbonne University in Paris, and has Masters Degrees in Private International Law and Political Sociology. He also holds a PhD in Economics and International Finance from Paris Dauphine University.

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Mathieu Vedrenne
Mathieu Vedrenne
Head of Societe Generale Private Banking France

Mathieu Vedrenne is appointed Head of Societe Generale Private Banking France in March 2019. He was previously its Commercial Director, since 2017.
Mathieu Vedrenne began his career in 1998 as a Consultant at PricewaterhouseCoopers before joining Societe Generale’s Inspection Department in 2001. He joined the Group Strategy Division in 2005 and between 2008 and 2011 was Chief of Staff for Frederic Oudéa, in his role as Chairman and CEO of Societe Generale, managing the launch and implementation of the Group’s transformation programme. In 2012, Mathieu Vedrenne was appointed Deputy CEO of Societe Generale Private Banking Switzerland and Secretary of the Board of Directors, holding the role of Chief Operating Officer. In 2016, he joined Societe Generale Private Banking France as Head of Wealth Management Solutions.

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Olivier Lecler
Olivier Lecler
Head of Societe Generale Private Banking Luxembourg & Societe Generale Private BankingEurope

Since September 2019, Olivier Lecler is Head of Private Banking activities Luxembourg.

Olivier Lecler started his career in 1992 at INSEE (French National Institute of Statistics and Economic Studies) as editor of the INSEE Bulletin on the macro-economic situation. In 1996, he joined Societe Generale group as Strategic Studies Manager in the Finance and Development Division. In 1999, he was appointed Finance and Development Director of Fimatex, subsidiary which is Boursorama today, of which he became Deputy Managing Director in 2003. Olivier Lecler then joined SGAM group in 2006, firstly as Head of Finance and Operations, then as deputy to the Deputy General Manager, Operations. Until May 2008, he was Chairman & CEO of SGAM Banque, specialised in structuring for alternative investments. In June 2008, Olivier Lecler became Chief Operating Officer of SGAM and CEO of SGAM AI, before being appointed Chief Operating Officer of the Global Investment Management & Services division in 2009. In January 2011, he was appointed Chief Executive Officer of Societe Generale Private Banking Monaco, then Deputy Chief Executive Officer of Societe Generale Luxembourg in charge of private banking activities in Luxembourg in January 2013.

He was appointed Deputy Chief Executive Officer of Societe Generale Private Banking Switzerland in 2015 and Chief Executive Officer in March 2016.

Olivier Lecler is a graduate of the Ecole Polytechnique and ENSAE (Paris Graduate School of Economics, Statistics and Finance).

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Mouhammed Choukeir
Mouhammed Choukeir
Head of Kleinwort Hambros

Mouhammed (Mo) Choukeir was appointed Chief Executive Officer of SG Kleinwort Hambros Bank Limited in June 2020.  Prior to this Mo was Deputy CEO and Chief Investment Officer.  Mo is also a member of the Société Générale Private Banking Executive Committee and the SG Kleinwort Hambros Bank Limited Board. As CEO, Mo is responsible for overseeing the execution of Kleinwort Hambros’ strategy to grow and transform the business across target markets. He and his talented and diverse team are working to ensure Kleinwort Hambros remains a leading responsible bank for client service and expertise.

Mo joined Kleinwort Benson in 2011 and moved to SG Kleinwort Hambros Bank Limited as part of an acquisition in 2017.  Prior to this, Mo was Head of Multi-Asset Class Investing at Morgan Stanley for Europe, Middle East and Asia. Mo spent his early career in the fixed income division of Citigroup’s Investment Bank in New York, London and Madrid.

Mo has a Master’s Degree in Finance with distinction from London Business School, and a Bachelor’s Degree with first class honours from the University of London, King’s College.

Mo has been a board member and trustee on several charities with particular focus on education (e.g. schools and universities). Mo enjoys sports, including long-distance triathlons and Ironman challenges.

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Franck Bonin
Franck Bonin
Head of Societe Generale Private Banking Switzerland

Franck Bonin started his career in 1993 in real estate development. He joined the Strategy and Marketing Direction of Societe Generale group in 1997 as Head of the wealth planning offering dedicated to CEOs. In 2001, he joined the private bank in France as Associate Director of Wealth Planning. He was appointed Head of Customer Management in 2006, in charge of a team of dedicated advisors. In 2010, Franck Bonin became Head of the client segment dedicated to private individuals in French regions.

In 2012, he was appointed Commercial Director of Societe Generale Private Banking France.

In September 2017, Franck Bonin was appointed Commercial Director of Societe Generale Private Banking, in charge of the entity's commercial strategy and the supervision of the sales and marketing teams.

Il became CEO of  Societe Generale Private Banking Switzerland in September 2019.

Franck Bonin holds a Master's degree in Finance specialising in international asset management.

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Nicolas Feit
Nicolas Feit
Head of Societe Generale Private Banking Monaco

Nicolas Feit began his career in 1999 in the retail banking division of the Societe Generale goup.

In January 2004, he joined Societe Generale Private Banking France as Wealth Engineer, then Head of Wealth Engineering and Development in 2010.

In March 2012, he joined Societe Generale Private Banking Monaco, first as Deputy Chief Commercial Officer and then Chief Commercial Officer in charge of private banking and retail banking activities.

In October 2017, he joined Societe Generale Private Banking Switzerland as Head of Sales and Marketing, before being appointed in 2018 as Head of Sales and Marketing for international private banking in the financial centres of Luxembourg, Monaco and Switzerland.

Nicolas Feit holds a Master 2 in financial engineering.

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Olivier Paccalin
Olivier Paccalin
Head of Commercial and Solutions
Societe Generale Private Banking

Olivier Paccalin began his career in 1998 at the Head Office of SGPB where he contributed to the creation of the Business Line.

In 2005 he joined SGPB France as Marketing Manager for Portfolio Management Solutions. In 2007 he developed the entity’s Investment Advisory team, becoming head of the team which joined Advisory Managed in 2009. In 2011 he was appointed local head of Investment Solutions (now WMS) with responsibility for financing, life insurance and real estate before being appointed Chief Investment Officer for SGPB France in 2012.

In September 2015, he was appointed Head of Wealth Management Solutions for Societe Generale Private Banking and joined the Executive Committee of the private bank. In summer 2019, he extended his prerogatives by taking over the sales management in addition to investment solutions.

Olivier Paccalin is a graduate of the Paris Dauphine University, member of the SFAF and is a certified by the Certified International Investment Analysts.

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Maxime Sabiaux
Maxime Sabiaux
Chief Operating Officer
Societe Generale Private Banking

Maxime Sabiaux joined Société Générale Group in 2009 within the General Inspection department where he led several projects (retail bank in France and abroad, investment banking) and from 2015 co-ran as an Inspecteur Principal.

Maxime graduated from ESSEC and holds a Master degree in Business Law from Paris I Panthéon Sorbonne University.

 

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Anne Tourneix
Anne Tourneix
Head of Human Resources
Societe Generale Private Banking

Anne Tourneix joined Societe Generale in February 2009 as HR Business Partner with the investment bank, in charge of the Global Research, Client Management Unit and Treasury perimeters. Since April 2012, Anne has been Global HR Business Partner for Fixed Income activities.
Prior to joining Societe Generale, Anne was Head of Recruitment and then Head of Human Resources within Team Trade Group, an IT financial consultancy company, where she worked during 7 years.

Anne holds a Master's Degree in Business Administration from the Montpellier Business School.

Jean-Rémy Kerjean
Jean-Rémy Kerjean
Chief Compliance Officer
Societe Generale Private Banking

Jean-Rémy Kerjean started his career in 2002 in JP Morgan Chase Private Bank. In 2003, he joined Crédit Agricole Group, in a first place in the trading rooms, then in the Private Investment department. In 2007, he is appointed asset manager in BNP Paribas Wealth Management department. In 2011, he joins BNP Paribas Group General Inspection and in 2004 is appointed Deputy Head of Financial Security Audit Line. In January 2019, Jean-Rémy joins Société Générale as Head of External Audits Coordination within La Fayette Program.   

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Pierre-Yves Prost
Pierre-Yves Prost
CFO for the Wealth and Asset Management Business Unit

Pierre-Yves started his career at CACIB in New York City in Risk and Finance roles on market activities. He joined the Societe Generale group in 2004 within Finance Control, becoming Head of Finance Control on Equity perimeter in 2006. In 2009, he joined the newly established Product Control department and participated to the development of the function within SG Group. London-based starting 2011, he creates the MARK Product Control for the UK-based activities, and spreads the coverage to EMEA, excluding France beginning of 2012. Mid 2012, he was appointed worldwide Head of Product Control FICC, first based in England, then in France. Since 2015, he is the CFO of Private Banking in France, keeping that role. Pierre-Yves is an ESSEC alumni. 

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An acknowledged expertise

  • Global Finance Magazine

    • Best Private Bank in Monaco 2023

     

    Grand Prix de la Philanthropie - Groupe Ficade

    • Grand Prix de la Philanthropie - "Childhood" category

     

    Private Banker International Global Wealth Awards 

    • Excellence in Employee Engagement (Kleinwort Hambros)

     

    Global Private Banking Innovation Awards

    • Asset Management Company of the Year (Societe Generale Private Wealth Management)
    • Best Asset Manager for ESG Investing (SG 29 Haussmann)
    • Fund of the Year ESG (Moorea Fund Sustainable Floating Rate Income fund )
    • Best Private Bank Robo Advisory (Coach Financier and L'Espace Investissements)
    • SGPB is elected "Best Private Bank for Millennials"
    • Most Innovative ESG Offering by a Private Bank
    • Best Private Bank - Luxembourg
    • Best Private Bank - Monaco

     

    Occur - The Choice of "La Rencontre Occur", category: "Private Banking"

    • Best Private Bank 2022

     

    Private Banker International - Swiss Awards

    • Outstanding Private Bank for Sustainable and Ethical Investment

      WealthBriefing Wealth For Good Awards

      • Best Bank Sustainability Offering (Investments) - Europe
      • Best Bank Philanthropy Offering - Europe

       

      WealthBriefing European Awards 

      • European Private Bank - Credit Provider
      • UK Domestic Clients Team
      • UK Private Bank - Leadership Team
      • Chief Investment Officer (Fahad Kamal, Kleinwort Hambros)
      • Chief Operating Officer (Tara Palmer, Kleinwort Hambros)

       

      WealthBriefing Swiss Awards

      • Leading CEO (Franck Bonin)
    • Sommet du Patrimoine et de la Performance

      • Best Affiliated Private Bank

       

      Global Private Banking Innovation Awards 

      • Best Private Bank for Structured Products
      • Best Private Bank Monaco
      • Best Private Bank Luxembourg
      • Best Private Bank UK (Kleinwort Hambros)

       

      PWM The Banker Global Banking Awards

      • Best Leadership During the pandemic (Kleinwort Hmabros)

       

      PWM Wealth Tech Awards 

      • Best Client Reporting Platform, Europe

       

      WealthBriefing European Awards 

      • Wealth Planning Team
      • Wealth Management Business Benelux (SGPB Luxembourg)
      • Chief Executive Officer of the year (Mo Choukeir, Kleinwort Hambros)

       

      WealthBriefing Swiss Awards 

      • Investment Management Platform - Outstanding Customer Relationship Service and Engagement in Switzerland

       

      WealthBriefing United Kingdom Private Banking

      • Private Bank – Talent Management & Diversity (Kleinwort Hambros)
    • Private Banker International

      • Outstanding Customer Relationship Service and Engagement in Switzerland

       

      PWM/The Banker Private Banking Awards 

      • Best Private Bank for Succession Planning 2020

       

      WealthBriefing European Awards 

      • Best Credit Provider
      • Best UHNW Team

       

      WealthBriefing Swiss Awards

      • Best Private Bank – Talent Management
      • Private Bank – Best Credit Provider
    • PWM Wealth Tech Awards

      • Best Private Bank for Digital (robo) Advisory Services in Europe 

       

      WealthBriefing European Awards

      • Best Wealth Planning Team
      • Best Credit Provider

       

      WealthBriefing Swiss Awards

      • Best Private Bank - Investment Management Platform
      • HNW Team (International Clients)
      • Alternative Fund Manager

       

      Private Banker International

      • Outstanding Private Bank for Next Generation Proposition
      • Outstanding Private Bank - Switzerland - International Players
      • Outstanding UHNW Offering in Switzerland
      • Outstanding Private Bank – UK Crown Dependencies (Kleinwort Hambros)

       

      Global Finance

      • Best Private Bank for Entrepreneurs in Western Europe
    • PWM/The Banker

      • Best Private Bank for Succession Planning

       

      WealthBriefing Swiss Awards

      • Private Bank - Best Credit Provider
      • Outstanding Customer Relationship and Engagement - Switzerland

       

      Private Banker International

      • Outstanding Private Bank - UK International Clients
      • Outstanding Private Bank - UK Crown Dependencies
      • Outstanding Customer Relationship Service and Engagement - Switzerland
    • Private Banker International

      • Outstanding Private Bank - Western Europe
      • Outstanding Private Bank in the UK Crown Dependencies
      • Outstanding Wealth Planning & Trust Provider

       

      WealthBriefing European Awards 

      • Best Wealth Planning Team

       

      Leaders de la Finance 

      • Best Wealth Manager in France - Affiliate Bank

       

      Global Finance 

      • Best Private Bank for Entrepreneurs in Western Europe
    • Global Finance

      • Best Private Bank for Entrepreneurs in Western Europe
      • Best Private Bank France
      • Best Private Bank Monaco

       

      Private Banker International

      • Outstanding Wealth Manager - Customer Relationship Service and Engagement
      • Outstanding Private Bank for Relationship Service and Engagement
      • Best Private Bank in the UK Crown Dependencies