Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking ? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data ?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Céline Pastor, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim ?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address : reclamation.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

About us

Societe Generale – one of the eurozone’s leading banking groups – launched Societe Generale Private Banking to devote an entity to High Net Worth clients.

Overview

Your preferred contact within our teams should be your private banker as his/her mission is to ensure that you are given access to the products and services most consistent with your needs and risk tolerance. For more detailed advice, private bankers will connect you to a network of experts, including wealth engineers, investment and asset allocation advisors, dedicated portfolio managers, and financing experts.

All the expertise of Societe Generale, one of Europe’s largest banking groups

Through Societe Generale Private Banking, you will gain access to the whole Societe Generale group, which will allow you to benefit from its influence, support, global presence and banking expertise to implement your projects successfully.

Our management

All
Patrick Folléa
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Patrick Folléa

Head of Societe Generale Private Banking
Patrick Folléa
Mathieu Vedrenne
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Mathieu Vedrenne

Head of Societe Generale Private Banking France
Mathieu Vedrenne
Olivier Lecler
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Olivier Lecler

Head of International Societe Generale Private Banking
Olivier Lecler
John Maitland
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John Maitland

Head of Kleinwort Hambros
John Maitland
Franck Bonin
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Franck Bonin

Head of Societe Generale Private Banking Switzerland
Franck Bonin
Alexandre Rousseau
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Alexandre Rousseau

Head of Societe Generale Private Banking Monaco
Alexandre Rousseau
Olivier Paccalin
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Olivier Paccalin

Head of Development & Solutions
Olivier Paccalin
Stéphane Gomis
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Stéphane Gomis

Head of business development
Stéphane Gomis
Maxime Sabiaux
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Maxime Sabiaux

Chief Operating Officer
Maxime Sabiaux
Hélène Faracci-Steffan
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Hélène Faracci-Steffan

Chief Financial Officer
Hélène Faracci-Steffan
Anne Tourneix

Anne Tourneix

Head of Human Resources
Anne Tourneix
Alexandra Mazières
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Alexandra Mazières

Global Head of Compliance
Alexandra Mazières
Patrick Folléa

Patrick Folléa

Head of Societe Generale Private Banking

Patrick Folléa was appointed Head of Societe Generale Group’s  Wealth and Asset Management division in February 2019. Previous to this role, he was Deputy Head of Societe Generale Private Banking (2012-2019) and Head of Societe Generale Private Banking France (2009-2019).

Prior to Societe Generale, Patrick Folléa worked at BNP as an economist, before joining its Internal Audit Department in 1990. He was then Head of Private Banking Hong Kong (1995-1997) and CEO of BNP Asset Management Asia (1997-2000).  He returned to BNP Private Bank in 2000 as Head of Development Asia, before becoming Head of BNP Paribas Private Banking Italy from 2003.

He joined Societe Generale in 2007 as Deputy Head of Private Banking France, becoming its Head in 2009.

Patrick Folléa graduated from the Institut d'Etudes Politiques in Bordeaux and Panthéon-Sorbonne University in Paris, and has Masters Degrees in Private International Law and Political Sociology. He also holds a PhD in Economics and International Finance from Paris Dauphine University.

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Mathieu Vedrenne

Mathieu Vedrenne

Head of Societe Generale Private Banking France

Mathieu Vedrenne is appointed Head of Societe Generale Private Banking France in March 2019. He was previously its Commercial Director, since 2017.
Mathieu Vedrenne began his career in 1998 as a Consultant at PricewaterhouseCoopers before joining Societe Generale’s Inspection Department in 2001. He joined the Group Strategy Division in 2005 and between 2008 and 2011 was Chief of Staff for Frederic Oudéa, in his role as Chairman and CEO of Societe Generale, managing the launch and implementation of the Group’s transformation programme. In 2012, Mathieu Vedrenne was appointed Deputy CEO of Societe Generale Private Banking Switzerland and Secretary of the Board of Directors, holding the role of Chief Operating Officer. In 2016, he joined Societe Generale Private Banking France as Head of Wealth Management Solutions.

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Olivier Lecler

Olivier Lecler

Head of International Societe Generale Private Banking

Olivier Lecler started his career in 1992 as Editor of the INSEE Bulletin on the macro-economic situation.

In 1996, he joined Societe Generale group (SG) as Strategic Studies Manager in the Finance and Development Department. In 1999, he was appointed Finance and Development Director of Fimatex, subsidiary which is Boursorama today, of which he became Deputy Managing Director in 2003. He then joined SG Asset Management (SGAM) in 2006, first as Head of Finance and Operations, then as deputy to the Deputy General Manager, Operations. Until May 2008, he was Chairman & CEO of SGAM Banque, specialised in structuring for alternative investments. In June 2008, he became Chief Operating Officer of SGAM and CEO of SGAM AI, before being appointed Chief Operating Officer of the Global Investment Management & Services division in 2009.
He was appointed CEO of Societe Generale Private Banking Monaco in January 2011, then Managing Director of Societe Generale Bank & Trust, in charge of private banking activities in Luxembourg in January 2013. He became Deputy CEO of Societe Generale Private Banking Suissee in August 2015.

Olivier Lecler is a graduate of the Ecole Polytechnique and ENSAE.

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John Maitland

John Maitland

Head of Kleinwort Hambros

John holds the position of Kleinwort Hambros Group Chief Executive Officer having been appointed to this role on 1st July 2018. As CEO of Kleinwort Hambros, John has the overall responsibility for implementing the strategic objectives of the Group business and ensuring the KH Group remains a major brand within the UK wealth management market.

Prior to being appointed CEO he was the KH Group Commercial Director with responsibility for defining the commercial proposition and strategic direction for Kleinwort Hambros. John joined SGPB Hambros in May 2011 having previously been Head of Private Clients at Barings where he was responsible for the development of both the onshore and offshore private client business.

John joined Baring Asset Management in 2002 from Merrill Lynch, where he worked in the International Private Client Group and held the position of Managing Director for the United Kingdom and Ireland.

His fourteen year tenure at Merrill Lynch included running both offshore and onshore private client business in the UK as well as managing the Merrill Lynch offices in Geneva and Dubai.

Prior to Merrill Lynch John worked at Schroders in the Institutional Equity Division. John received a BA from Durham University and spent three years in the Army.

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Franck Bonin

Franck Bonin

Head of Societe Generale Private Banking Switzerland

Franck Bonin started his career in 1993 in real estate development. He joined the Strategy and Marketing Direction of Societe Generale group in 1997 as Head of the wealth planning offering dedicated to CEOs. In 2001, he joined the private bank in France as Associate Director of Wealth Planning. He is appointed Head of Customer Management in 2006, in charge of a team of dedicated advisors. In 2010, Franck Bonin becomes Head of the client segment dedicated to private individuals in French regions.

In 2012, he is appointed Commercial Director of Societe Generale Private Banking France.

In September 2017, Franck Bonin is appointed Commercial Director of Societe Generale Private Banking, in charge of the entity's commercial strategy and the supervision of the sales and marketing teams.

Franck Bonin holds a Master's degree in Finance specialising in international asset management.

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Alexandre Rousseau

Alexandre Rousseau

Head of Societe Generale Private Banking Monaco

Alexandre Rousseau joined ING Ferri as Regional Director for the south-east region of France, in 2000.

He joined Societe Generale in 2004, working as an International Manager for Monaco until February 2011 when he took up the responsibilities of Deputy to the Director of Private Banking for the entity.

Societe Generale Private Banking appointed Alexandre Rousseau to the post of Commercial Director for Societe Generale Private Banking Monaco in July 2011.

In January 2018, he became Chief Executive Officer of Societe Generale Private Banking Monaco.

Alexandre holds a Diploma from the École Supérieure de Gestion in Paris and begun his career with the CCF group.

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Olivier Paccalin

Olivier Paccalin

Head of Development & Solutions

Societe Generale Private Banking

Olivier Paccalin began his career in 1998 at the Head Office of SGPB where he contributed to the creation of the Business Line.

In 2005 he joined SGPB France as Marketing Manager for Portfolio Management Solutions. In 2007 he developed the entity’s Investment Advisory team, becoming head of the team which joined Advisory Managed in 2009. In 2011 he was appointed local head of Investment Solutions (now WMS) with responsibility for financing, life insurance and real estate before being appointed Chief Investment Officer for SGPB France in 2012.

In September 2015, he was appointed Head of Wealth Management Solutions for Societe Generale Private Banking and joined the Executive Committee of the private bank.

Olivier Paccalin is a graduate of the Paris Dauphine University, member of the SFAF and is a certified by the Certified International Investment Analysts.

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Stéphane Gomis

Stéphane Gomis

Head of business development

Societe Generale Private Banking

Stéphane Gomis started his career in 2003 at Société Générale within the Mergers and Acquisitions division. In 2007, he joined the Media And Telecom Structured Finance team still within the Group investment banking division. In 2009, he joined the Finance and Development Division of the Group within the Strategy team where he has in particular participated to the creation of Amundi, before becoming in 2013 Chief of staff to Société Générale Group CFO.

He joined Société Générale Private Banking in 2017 as deputy CFO before becoming in 2019 head of business development and joined the Executive Committee of the private bank.

Stéphane is graduated from EM Lyon business school and from the Insead.

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Maxime Sabiaux

Maxime Sabiaux

Chief Operating Officer

Societe Generale Private Banking

Maxime Sabiaux joined Société Générale Group in 2009 within the General Inspection department where he led several projects (retail bank in France and abroad, investment banking) and from 2015 co-ran as an Inspecteur Principal.

Maxime graduated from ESSEC and holds a Master degree in Business Law from Paris I Panthéon Sorbonne University.

 

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Hélène Faracci-Steffan

Hélène Faracci-Steffan

Chief Financial Officer

Societe Generale Private Banking

Hélène Faracci-Steffan started her career in 1989 as a Quantitative Analyst at ABF Capital Management, where she was appointed successively Head of Portfolio Management then Head of Research.

In 1997 she joined Societe Generale Group as Head of Fixed Income Quantitative Research at Societe Generale Asset Management before taking up the position of Head of Balance Sheet Management for Societe Generale group in 2005.

Hélène was appointed Chief Financial Officer of Societe Generale Private Banking in 2011, joining its Executive Committee in 2013.

Hélène is a graduate of the Ecole Centrale in Paris and is a Chartered Financial Analyst.

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Anne Tourneix

Anne Tourneix

Head of Human Resources

Societe Generale Private Banking

Anne Tourneix joined Societe Generale in February 2009 as HR Business Partner with the investment bank, in charge of the Global Research, Client Management Unit and Treasury perimeters. Since April 2012, Anne has been Global HR Business Partner for Fixed Income activities.
Prior to joining Societe Generale, Anne was Head of Recruitment and then Head of Human Resources within Team Trade Group, an IT financial consultancy company, where she worked during 7 years.

Anne holds a Master's Degree in Business Administration from the Montpellier Business School.

Alexandra Mazières

Alexandra Mazières

Global Head of Compliance

Societe Generale Private Banking

Alexandra Mazières joined Societe Generale’s Inspection department in 2003. In 2012, she was appointed Business Development Manager for the wealth planning activity of Societe Generale Private Banking (SGPB). In 2015, she became Deputy Head of the division in charge of the development of the Private Banking expertise in the SG international retail networks.

Alexandra has been Chief Compliance Officer for SGPB since July 2017.

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An acknowledged expertise

  • WealthBriefing Swiss Awards

    • Best Private Bank – Talent Management
    • Private Bank – Best Credit Provider
  • PWM Wealth Tech Awards

    • Best Private Bank for Digital (robo) Advisory Services in Europe 

     

    WealthBriefing European Awards

    • Best Wealth Planning Team
    • Best Credit Provider

     

    WealthBriefing Swiss Awards

    • Best Private Bank - Investment Management Platform
    • HNW Team (International Clients)
    • Alternative Fund Manager

     

    Private Banker International

    • Outstanding Private Bank for Next Generation Proposition
    • Outstanding Private Bank - Switzerland - International Players
    • Outstanding UHNW Offering in Switzerland

     

    Global Finance

    • Best Private Bank for Entrepreneurs in Western Europe
  • PWM/The Banker

    • Best Private Bank for Succession Planning

     

    WealthBriefing Swiss Awards

    • Private Bank - Best Credit Provider
    • Outstanding Customer Relationship and Engagement - Switzerland

     

    Private Banker International

    • Outstanding Private Bank - UK International Clients
    • Outstanding Private Bank - UK Crown Dependencies
    • Outstanding Customer Relationship Service and Engagement - Switzerland
  • Private Banker International

    • Outstanding Private Bank - Western Europe
    • Outstanding Private Bank in the UK Crown Dependencies
    • Outstanding Wealth Planning & Trust Provider

     

    WealthBriefing European Awards 

    • Best Wealth Planning Team

     

    Leaders de la Finance 

    • Best Wealth Manager in France - Affiliate Bank

     

    Global Finance 

    • Best Private Bank for Entrepreneurs in Western Europe
  • Global Finance

    • Best Private Bank for Entrepreneurs in Western Europe
    • Best Private Bank France
    • Best Private Bank Monaco

     

    Private Banker International

    • Outstanding Wealth Manager - Customer Relationship Service and Engagement
    • Outstanding Private Bank for Relationship Service and Engagement
    • Best Private Bank in the UK Crown Dependencies