Private clients Financial intermediaries

Become a client

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - Activity resists, inflation still spreading and central banks remain restrictive

Discover the weekly economic outlook of our Investement Strategy team.

Third-quarter figures show advanced economies are holding up (see Chart 1) despite the several headwinds that they are facing. Euro area GDP grew 0.2% quarter-on-quarter (2.1% year-on-year) and economic growth was positive in Germany (+0.3% qoq) and Italy (+0.5% qoq), both of which the consensus had projected to be in contraction during the quarter. GDP also grew in the United States, by 0.6% qoq. These better-than-expected figures on both sides of the Atlantic were driven by two factors: a continuing rise in household consumption, funded from surplus savings and strong labour markets, and resilient corporate investment. So far, the impact of rate hikes and the inflationary squeeze on purchasing power has mainly been restricted to the property investment component of demand, which is sharply down in the United States but also starting to shrink in Europe. While developed economies activity has resisted better than expected for now, the significant tightening of financing conditions and looming energy/geopolitical risks is likely to hit activity harder in the next few months.
 
Inflation figures show prices still trending strongly upward (see Chart 2). Euro area inflation jumped to 10.7% in October. Much of this was due to food and energy but the underlying component was also still rising, to 5%. Among the big zone economies, Italy and Germany now have double-digit headline inflation while France has one of the lowest rates in the region thanks to government measures (notably the ‘tariff shield’ on energy prices). In the United States, leading indicators suggest inflation will stay high.
 
In this context, central banks have continued to tighten policy and signalled further rate rises for upcoming meetings. The ECB raised policy rates by 75 bp for the second time running, taking its deposit rate to 1.5%. It also tweaked the TLTRO rules to incentivise early repayments and so drain some liquidity from the system. At the press conference, Ms Lagarde said she expected rates to keep rising and that discussion was now turning to reducing the ECB's sovereign and corporate debt holdings. The Federal Reserve also raised rates by 75 bp in early November, taking the upper bound to 4%, while continuing to reduce holdings of treasuries on its balance sheet by USD 60 bn per month. At the Fed press conference, Mr Powell said the speed of rate rises would likely slow at the next few meetings, the terminal rate would likely be higher than was forecast in September, and it was very premature to talk about a pause or pivot.
 
Given the risks to growth and still restrictive monetary policies, we maintain our defensive allocation. 
 
Finally, in the main events of the week, we chose to talk about the brasilian presidential election and about the US labor market

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking