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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - China: Still a complicated outlook

Discover the weekly economic outlook of our Investement Strategy team.

The 20th Congress of the Communist Party of China has reappointed Xi-Jinping as the party's general secretary for the third consecutive time. In addition, the other six Politburo members confirmed at the Congress are considered to be close to Xi-Jinping, giving him full power. In the concluding report of the Congress, while economic development is still mentioned as one of the party's priorities, the theme of national security has become the main one. In this sense, the economic priority would be to secure the production, energy and food chains and to continue towards technological independence.

Overall, Xi-Jinping's third term in office is taking place in a more complicated economic environment than previous terms. Indeed, in the first instance, economic growth is expected to remain sluggish in the coming quarters amid continued health restrictions and the woes of the real estate sector. In his speech to Congress, Xi-Jinping described the Zero-Covid policy as an important success for China. Given the rhetoric of the authorities and the still low vaccination rate for senior citizens, the lifting of health restrictions is expected to be only gradual and will take place in the first half of 2023. In the real estate sector, although it is likely that the government will implement a support plan via public banks, real estate investment is likely to remain sluggish given the structural challenges in the sector and the authorities' desire to limit the economy's overall indebtedness. Finally, the trade dispute with the US is also expected to weigh on investment in China. Beyond these factors, Chinese growth is on a downward trend (see graph 1) given the ageing of the population, the clear slowdown in the process of globalization and the authorities' desire to increase the share of consumption in gross domestic product at the expense of investment.

Despite its difficulties, the Chinese economy still has significant strengths. Indeed, unlike the world's major economies, China still has a low level of inflation due to weak demand but also thanks to less pressure on food and energy prices and a more resilient overall supply. On the other hand, China's external accounts remain very strong (see chart 2), with the current account surplus widening to 2.3% of GDP in the third quarter, reflecting strong export growth. Thus, China remains little dependent on external financing, which is an asset in the context of the US Federal Reserve's restrictive monetary policy, allowing it to implement a real estate debt restructuring plan without too many external constraints.

Finally, in the main events of the week, we chose to talk about the european monetary policy and about the new high technologies sector in the United States

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking