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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Protecting your loved ones: a story of yesterday, today and tomorrow

Behind wealth there is a story. Other than the provisions of French law, what other the measures that you can take for your spouse, your children... and yourself? Insights with our Wealth Engineering experts Julie Boussin and Marion Calmette, from Societe Generale Private Banking France.

Article up to date at 1 August 2022, drafted in accordance with French legislation in force, and applicable to individuals whose tax residence is in France.

 

Behind wealth there is a story; the story of a business, or of wealth built over many generations. As with other personal parameters, each story comes with a goal on how best to protect those close to you, be it today, tomorrow, or both. Other than the provisions of French law, what other the measures that you can take for your spouse, your children... and yourself?

For spouses, there are several possibilities

The first step is to take care when choosing your matrimonial regime. It has a bearing on the rules for administering a couple’s assets upon succession, and on the calculation of the pool of assets.

Today in France the default regime is community of acquests. These are shared property: property acquired onerously by the couple during the course of the marriage, but also capital-gains, wages, as well as income from the individual property of each spouse. Upon death, the estate of the deceased spouse comprises in principle their own property, and half of the shared property.

Under the separation of property matrimonial regime, drawn up as a marriage contract prior to the marriage, there is no jointly-owned pool of assets. However, they can be property held in common, and individually-owned property.

Irrespective of the regime you choose, the spouses can sign a notarised donation to give the surviving spouse a larger portion of the estate by allowing them to choose from options that may be more favourable than those provided by law.

Also worth noting is that matrimonial regimes are not set in stone; in some instances, it is even advisable for couples to amend their chosen regime during the course of the marriage, provided that both agree and that any changes are in interest of the family. Also, since March 2019, couples no longer need to wait two years for changes to be made. The applicable fees and procedures are determined by a notary on a case-by-case basis.

Possible amendments include:

  • Under a separation of property regime, adding a special clause in order to ringfence an acquired property, possibly with a praecipuum clause that will allow the surviving spouse to deduct upon death, before any division, of one or more designated property: for example, the principal residence -  for example, the primary residence.

  • The adoption of a system of universal community with full attribution clause, under which all property acquired or received by the spouses before or during the marriage is considered common. This is a very protective regime for the spouse, which must be completed with an early wealth transfer strategy in order to manage the tax burden for which the children of the deceased are liable.

Sometimes drawing up a will is a good solution for managing specific assets, like shares in a company which can have an impact on governance matters. In all cases, the chosen measures should be reviewed on a regular basis.

For children, the ‘time horizon’ is an important factor

Protecting your children can start today and continue into the future. Naturally, the options are different to those on offer for spouses.

  • In what ways can you help your children get a professional or real estate project off the ground?

A number of solutions exist, and they don’t all necessarily involve donations. One example is to create a company and make your children shareholders so that they can benefit as the business grows.

  • And what about making sure that your children will be able pay inheritance tax?

Transferring assets can be a costly affair, particularly if unplanned. In principle, an estate and the associated rights and payments must be settled within six months. If the heirs have insufficient funds, they may have to sell some of the assets in the estate, possibly in a down market. In this case, it would be advisable to appoint the children as beneficiaries of one or more insurance policies to provide them the necessary funds to pay their inheritance tax. This transfer of death benefits takes place within a limited time frame and has a reasonable tax amount.

  • Can you decide to gift your assets to your children in your lifetime? 

Yes, it is possible, and it cannot be recommended enough if you wish to start transferring your wealth to your children during your lifetime.

Such inter vivos gifts (donation-partage in French) can be drawn up in the same deed as an early transfer of estate. The latter benefits from advantageous civil rules that considerably limit any conflicts arising out the settlement of the estate.

Remember that such protection is not only for your loved ones; it concerns you first and foremost.

What if you’re not longer able to protect your interests?

While judicial provisions (such as guardianship, curatorship…) do exist for this eventuality, they may be not be suitable either because of the deeds they provide for or their period of implementation. Here, “conventional” protection measures - that is to say, not pronounced by the judge – encompass different mandatesand namely the future protection mandate: the appointment of a person or persons of trust to ensure the protection of your personal interests as well as the administration of your estate.  A true asset for protecting yesterday and today’s assets tomorrow.

 

Our experts at Societe Generale Private Banking work alongside your wealth advisors to assist you in making these decisions.

Would you like to discuss this subject further with us?

GENERAL DISCLAIMER :

Societe Generale Private Banking is the business line of the Societe Generale Group operating through its headquarters within Societe Generale S.A. and departments, branches or subsidiaries, located in the territories mentioned below, acting under the brand name "Societe Generale Private Banking" and distributors of the present document.

This document, of an advertising nature, has no contractual value. Its content is not intended to provide an investment service, it does not constitute investment advice or a personalized recommendation on a financial product, nor does it constitute insurance advice or a personalized recommendation, nor does it constitute a solicitation of any kind, nor does it constitute legal, accounting or tax advice from any entity under the control of Société Générale Private Banking.

The information contained herein is provided for information purposes only, is subject to change without notice, and is intended to provide information that may be useful in making a decision. The information on past performance that may be reproduced does not guarantee future performance.

Changes in inflation, interest rates and exchange rates may adversely affect the value, price and income of investments denominated in a currency other than that of the investor. Any simulations and examples contained in this publication are provided for illustrative purposes only. This information is subject to change as a result of market fluctuations, and the information and opinions contained in this publication may change. No Societe Generale Private Banking entity undertakes to update or amend this publication, which may become obsolete after being consulted, and will not assume any responsibility in this respect.

The scenarios presented are estimates of future performance, based on past information about how the value of an investment changes and/or current market conditions, and are not exact indications. Returns to investors will vary depending on market performance and the length of time the investor holds the investment. Future performance may be subject to tax, which is dependent on each investor's personal circumstances and is subject to change in the future.

For a more complete definition and description of risks, please refer to the product prospectus or, if applicable, other regulatory documents before making any investment decision.

It is the responsibility of the potential investor to ensure with his legal and tax advisors that he complies with the legal and regulatory provisions of the jurisdiction concerned. This publication is not intended for distribution in the United States, to any U.S. tax resident, or to any person or jurisdiction where such distribution would be restricted or illegal.

The offers related to the activities and financial and wealth information presented may not be adapted or authorized within all Société Générale Private Banking entities. In addition, access to some of these offers is subject to conditions of eligibility.

Certain offers related to the above-mentioned activities and financial information may present various risks, imply a potential loss of the entire amount invested or even an unlimited potential loss, and are therefore only reserved for a certain category of investors, and/or are only suitable for well-informed investors who are eligible for these types of solutions.

Consequently, before any subscription to an investment service, a financial product or an insurance product, depending on the case and the applicable legislation, the potential investor will be questioned by his private banker within the Societe Generale Private Banking entity of which he is a client on his knowledge, his experience in investment matters, as well as on his financial situation including his capacity to bear losses, and his investment objectives, including his risk tolerance, in order to determine with him whether he is eligible to subscribe to the financial product(s) and/or investment service(s) envisaged and whether the product(s) or investment service(s) is/are compatible with his investment profile.

The potential investor must also (i) take note of all the information contained in the detailed documentation of the service or product envisaged (prospectus, regulations, articles of association, document entitled "key information for the investor", term sheet, information notice, contractual terms and conditions, etc.), in particular those relating to the associated risks; and (ii) consult his legal and tax advisors to assess the legal consequences and tax treatment of the product or service being considered. His private banker will also be available to provide him with further information, to determine with him whether he is eligible for the product or service envisaged, which may be subject to conditions, and whether it meets his needs.

Accordingly, no entity under the control of Société Générale Private Banking can be held liable for any decision made by an investor based solely on the information contained in this document.

This document is confidential, intended exclusively for the person consulting it, and may not be communicated or brought to the attention of third parties, nor may it be reproduced in whole or in part, without the prior written consent of the Société Générale Private Banking entity concerned.

Societe Generale Group maintains an effective administrative organization that takes all necessary measures to identify, control and manage conflicts of interest. To this end, Societe Generale Private Banking entities have put in place a conflict of interest management policy to manage and prevent conflicts of interest. For more details, Société Générale Private Banking clients can refer to the Conflict of Interest Policy available on request from their private banker.

SociétéGénéralePrivate Banking has also implementedapolicyof d heprocessing ofclaimsmade pa availableonrequestfrom their private banker or on the Société Générale Private Banking website.

SPECIFIC WARNINGS BY JURISDICTION

France: Unless expressly stated otherwise, this document is published and distributed by Société Générale, a French bank authorized and supervised by the Autorité de Contrôle Prudentiel et de Résolution, located at 4, place de Budapest, CS 92459, 75436 Paris Cedex 09, under the prudential supervision of the European Central Bank ("ECB") and registered with the ORIAS as an insurance intermediary under the number 07 022 493 orias.fr Societe Generale is a French société anonyme with a capital of 1 046 405 540 euros as of February 1, 2022, whose registered office is located at 29, boulevard Haussmann, 75009 Paris, and whose unique identification number is 552 120 222 R.C.S. Paris. Further details are available on request or at www.privatebanking.societegenerale.com.

Luxembourg: This document is distributed in Luxembourg by Société Générale Luxembourg, a public limited company registered with the Luxembourg Trade and Companies Register under number B 6061 and a credit institution authorized and regulated by the Commission de Surveillance du Secteur Financier ("CSSF"), under the prudential supervision of the European Central Bank ("ECB"), and whose registered office is located at 11, avenue Emile Reuter - L 2420 Luxembourg Further details are available on request or at www.societegenerale.lu. No investment decision of any kind should be made on the basis of this document alone. Société Générale Luxembourg accepts no responsibility for the accuracy or otherwise of the information contained in this document. Societe Generale Luxembourg accepts no responsibility for any actions taken by the recipient of this document solely on the basis of this document, and Societe Generale Luxembourg does not represent itself as providing any advice, in particular with respect to investment services. The opinions, views and forecasts expressed in this document (including its annexes) reflect the personal opinions of the author(s) and do not reflect the opinions of any other person or of Société Générale Luxembourg, unless otherwise indicated. This document has been prepared by Societe Generale. The CSSF has not carried out any analysis, verification or control on the content of this document.

Monaco: This document is distributed in Monaco by Société Générale Private Banking (Monaco) S.A.M., located at 11 avenue de Grande Bretagne, 98000 Monaco, Principality of Monaco, regulated by the Autorité de Contrôle Prudentiel et de Résolution and the Commission de Contrôle des Activités Financières. Financial products marketed in Monaco may be reserved for qualified investors in accordance with the provisions of Law n° 1.339 of 07/09/2007 and Sovereign Order n° 1. 285 of 10/09/2007. Further details are available on request or at www.privatebanking.societegenerale.com.

Switzerland: This document is distributed in Switzerland by SOCIETE GENERALE Private Banking (Suisse) SA ("SGPBS"), headquartered at rue du Rhône 8, CH-1204 Geneva, Switzerland. SGPBS is a bank authorized by the Swiss Financial Market Supervisory Authority ("FINMA"). Collective investments and structured products may only be offered in accordance with the Swiss Federal Act on Collective Investment Schemes (Collective Investment Schemes Act, CISA) of June 23, 2006, and the Guidelines of the Swiss Bankers Association (SBA) on Information for Investors in Structured Products. Further details are available on request from SGPBS or at www.privatebanking.societegenerale.com.

This document is not distributed by the entities of the Kleinwort Hambros Group that operate under the brand name "Kleinwort Hambros" in the United Kingdom (SG Kleinwort Hambros Bank Limited), Jersey and Guernsey (SG Kleinwort Hambros Bank (CI) Limited) and Gibraltar (SG Kleinwort Hambros Bank (Gibraltar) Limited) Consequently, the information communicated and any offers, activities and financial information presented do not concern these entities and may not be authorized by these entities or adapted in these territories. Further information on the activities of Societe Generale's private banking entities located in the United Kingdom, Channel Islands and Gibraltar, including additional legal and regulatory information, is available at www.kleinworthambros.com.