Private clients Financial intermediaries

Become a client

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - Towards a monetary policy normalisation

Discover the weekly economic outlook of our Investement Strategy team.

Fed more hawkish than consensus; ECB follows script
The week was dominated by the decisions of central bank monetary policy committees. In the United States, the Federal Reserve accelerated its tapering of asset purchases, from USD 15 billion per month to USD 30 billion per month, which will mean zero net purchases by March. It also upgraded its 2022 growth forecasts from 3.8% to 4%, its outlook for underlying inflation from 2.3% to 2.7% and now expects to hike short-term rates three times to plateau at 2% for the medium term.

In Europe, as widely expected, the ECB said it would be phasing out net purchases under its Pandemic
Emergency Purchase Programme (PEPP) by March 2022. To accompany the wind-down of  his programme, it announced that (i) it would continue reinvesting maturing PEPP assets until 2024 and, crucially, (ii) expand its old pre-COVID asset purchase programme (APP) by EUR 40 billion per month in Q2 2022 and a further EUR 30 billion in Q3 2022 to prevent a cliff-edge in April. Finally, the Bank of England surprised markets at its latest meeting by raising the policy rate from 0.10% to 0.25%.

ECB still has the luxury to be more patient
At the Fed’s press conference, Jerome Powell justified accelerating monetary tightening by claiming its medium-term targets of full employment and inflation around 2% are likely to be met in 2022. Despite a labour participation rate still below pre-crisis levels, Powell claimed the economy is near maximum employment as many people have retired early while the recovery of the employment for the “prime age” population (25-54) has been robust so far. On inflation, Powell cited the risk that persistently high inflation would destabilise inflationary expectations. Christine Lagarde, meanwhile, stressed the gradualist approach to monetary policy normalisation. Energy remains the biggest upside contributor to the ECB's inflation projections. Lagarde also noted they were not seeing any wage pressures so far. Finally, the APP has not only been expanded but also extended indefinitely. 

Financial markets query transitory nature of inflation
Equity markets in Europe and the US welcomed these announcements. The Fed may have struck a more hawkish tone but its outlook still sees a target rate below neutral. Bond markets, in contrast, continue to expect modest inflation and limited monetary tightening, with 10-year yields staying around 1.5% and further flattening of the yield curve. In the euro zone, the reaction by debt markets was mixed, with Italian and Greek sovereign yields edging up. Remember that unlike the PEPP, the APP is restricted to investment grade assets, which rules out Greek sovereign debt.

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking