Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - 23 July 2021

Discover the weekly economic outlook of our Investement Strategy team.

Sustainable investments account for more than a third of global assets
According to the Global Sustainable Investment Alliance (GSIA), sustainable investment reached $35.3trn in 2020, growth of 15% in two years, and in total representing 36% of all professionally managed assets across the United States, Canada, Japan, Australasia and Europe. GSIA says it uses an “inclusive definition of sustainable investing” for the report, covering strategies such as ESG integration, norms-based screening, best-in-class screening and impact investing. The most common sustainable investment strategy is ESG integration, with $24.6trn in assets under management. Canada and the United States saw the strongest growth over the last two years with 48% and 42% respectively. Europe, by contrast, saw its proportion of sustainable investments fall from 48.8% in 2018 to 41.6% in 2020.

Venture capital investment in space tech have surged
The interest in space technology has been piqued by the missions of billionaires Richard Branson and Jeff Bezos to venture into space. Because of that, space tech companies have been looking at building more infrastructure to keep space exploration going. According to market research firm PitchBook, space tech companies have raised a recordshattering $3.6 billion in the first six months of 2021, following the $5.5 billion investments in all of 2020. According to a Bloomberg report, the industry is worth $200 billion and encompasses various kinds of buildings of products for space travel and colonization missions, along with things to use on Earth like satellite communications and imagery, Earth monitoring and geospatial analytics.

Global public and private spending on clean energy is far too low
According to the International Energy Agency (IEA), only a small portion of the global government’s recovery spending in response to the Covid-19 pandemic has been allocated to clean energy measures, while global carbon emissions are on track to reach an all-time high by 2023. Indeed, the IEA report says of about $16 trillion that's been mobilized by governments worldwide for stability throughout the Covid-19 pandemic, most has focused on emergency fiscal relief for households and businesses and only about 2% of this spending has been allocated to clean energy measures. Governments plan to increase public and private spending on clean energy by $350 billion, which is well below the $1 trillion level the agency says is needed in its Sustainable Recovery Plan.

Read full article​​​​​​​

Clémentine Gallès Chief Economist and Strategist Societe Generale Private Banking