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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - ECB meeting under high inflation & geopolitical tensions

Discover the weekly economic outlook of our Investement Strategy team.

The ECB's monetary policy meeting of 10 March will take place against a backdrop of deep economic and financial uncertainty following the invasion of Ukraine and heavy sanctions on Russia. At its January meeting, the ECB left the door open to normalizing policy in 2022 (halting net asset purchases followed by a hike in the deposit facility rate) given the rising trend in inflation. Specifically, the ECB said it would rely on its medium-term economic projections to decide whether the conditions in its forward guidance (communication by a central bank as to the likely future course of monetary policy) to start renormalizing policy (inflation of 2% on a 2-3 year horizon and an underlying inflationary trend compatible with 2% inflation) had been met. Given February inflation figures, with headline inflation at 5.8% and core inflation at of 2.7%, ECB march forecast would most likely show that forward guidance condition have been met (chart 1). So, before the Ukraine invasion, the central scenario would have been an end to net asset purchases in Q3 2022 and the start of rate rises in Q4.
 
However, the Ukraine invasion and its potential fallout for the European economy has complicated the ECB normalization schedule, despite even stronger inflationary pressures. Although commodities themselves have so far escaped sanctions, the various financial sanctions and uncertainty as to how these might change will weigh heavily on Russia's exports of energy and other raw materials to Europe. 
 
We are already seeing further rises in the price of crude, gas and other commodities as a result – meaning still higher inflation in coming months. This supply-side shock is bigger in Europe than in the United States due to the structure of Europe’s energy production. It has also come at a time when the European economy is still not back to pre-COVID levels (chart 2). So, any monetary tightening by the ECB would worsen the supply shock and potentially derail the growth outlook, which had been looking healthy before the Russian crisis. Finally, the start of monetary policy tightening could trigger a jump in volatility on capital markets and widening spreads between financing costs across the EU.
 
Conclusion
All of which makes us think the ECB will delay its schedule for policy normalisation, making no commitments as to dates for tightening and leaving the door open to reinvesting its asset purchase programme for longer. Nor should we rule out the possibility that Europe or individual countries could take fiscal steps to reduce energy bills if geopolitical tensions intensify or commodity prices rise further. 

Read full article
 

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking