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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - European Central Bank toughens its tone

Discover the weekly economic outlook of our Investement Strategy team.

Tone of Bank's statement takes markets by surprise
The European Central Bank (ECB) made no changes to its monetary policy levers at the February meeting. However, in her post-release statement, Christine Lagarde stressed that risks to the Bank's inflation forecasts lay on the upside and, in a departure from previous communications, did not rule out raising policy rates before year-end.

Uncertainties on recent inflationary trends
The main reason behind the ECB's shift in tone was the latest upside surprise in the January inflation figures to 5.1%, up from 5.0% in December and well above the consensus forecast of 4.4%. Most of this can still be attributed to energy prices. But other components are also edging up, enough to eclipse the fading German VAT effect of last year. These trends raise fears that price pressures could be spreading to all goods and services without yet being visible in wages.
While there are undoubtedly risks in the air, we think it is premature to significantly revise inflation projections for the coming year. Euro area price pressures  remain largely imported (energy prices, pressure on production chains) and could have a bigger impact on economic growth than on the inflationary outlook.

Markets have over-corrected their expectations
Investors are now expecting the ECB to significantly increase its inflation forecasts at its next meeting in March. If this proves correct, it would imply a two-stage adjustment to asset purchase programmes: an end to the pandemic emergency purchase programme (PEPP) by March followed by a faster wind-down of the pre-Covid APP with purchases ending completely in H2 2022. The ECB may then hike its deposit rate, currently at -0,50% by the end of the year. Money markets, however, are expecting a more dramatic tightening, with asset buying ending in June and 4 rate hikes in 2022.
Admittedly ECB policy could revert more rapidly to normal in 2022 assuming the economy remains healthy. However, we see current market expectations as excessive at the current stage of euro area's recovery cycle. While economies are heading solidly back to normal, they have yet to regain their pre-COVID growth rates. Any tightening of monetary and financial conditions, as we see from the market’s reaction to Christine Lagarde's statements, would hamper the ongoing recovery. 

Conclusion 
The ECB has clearly toughened its tone in response to higher-than-expected inflationary figures. Markets have over-revised their expectations for monetary policy. We expect some downgrading of these expectations, which would risk imperiling the health of economic activity in the euro area.

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Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking