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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - Energy price inflation: what it's costing the Euro area

Discover the weekly economic outlook of our Investement Strategy team.

The surge in energy prices is being felt across all Euro area economies
Since the start of 2021, oil and gas prices in euros have jumped by 80% and 280%, respectively. The rises are being driven by simultaneous pressures on energy's global demand and supply. These pressures are exogenous to the Euro area economies but have started to negatively affect the activity. World demand for oil, which is heavily US-driven, took off in the post-Covid recovery. Demand for natural gas is supported in part by unfavourable weather conditions:  in several countries the weather depressed renewable energy output forcing them to fall back on gas. Meanwhile, on the supply side, OPEC+ has modestly increased its oil production. In the United States, the weak recovery of oil shale production has also helped drive prices higher. And in Europe's gas market, supply was down from both Norway and Russia, for either technical or geopolitical reasons.

Energy prices undermine the balance of trade and are the main cause of inflation
As an exogenous phenomenon, oil and gas price rises have pushed up the costs of imports to the Euro area. So much so that the region's balance of trade has plunged into the red for the first time since 2014. Aside from this, energy prices are also the mainspring of the zone’s rising inflation. The energy component of the consumer price index rose by 27% in 2021. In December, energy prices accounted for more than half of the Euro area’s inflation, compared with a quarter in the United States. Being an exogenous shock, these price rises play out like a tax, eroding the buying power of households, particularly the poorest.

At this stage, monetary policy is clearly no solution
The significance of energy in the recent inflationary surge highlights very different situations in the Euro area and United States. Across the Atlantic, inflation is also being fuelled by endogenous factors, particularly in its goods component. In the Euro area, the economy has bounced back strongly but is still running below its pre-Covid trend and has been hit by disruptions linked to Omicron. As it stands, companies have less space to pass rising input costs on to selling prices. What is more, wage pressures are for now virtually non-existent. In these circumstances, it can be premature for the European Central Bank to tighten monetary conditions, as the current inflation rise is overwhelmingly exogenous.

Conclusion
The rise in energy prices explains most of the rise in Euro area inflation and is acting as a brake on economic recovery. A toughening of the ECB's monetary policy would only act as a further brake while doing nothing to reduce the exogenous pressures on energy markets today. It therefore seems premature to expect ECB rate hikes. Which means we may see a gap opening up with Fed policy.

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking