Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - 4th June 2021

Discover the weekly economic outlook of our Investement Strategy team.

Next Generation EU
Late Monday evening, the twenty-seven member states of the European Union (EU) validated the process of issuing a common debt from their own resources to finance the economic recovery post-Covid. The representatives of member states met during a European Council and thereby gave the European Commission the green light to implement its "NextGenerationEU" recovery plan. This plan was adopted in July 2020 and backed by the multiannual financial framework 2021-2027 voted in November 2020. In all, a total of €750 billion (bn) allocated to national programs will be granted to EU countries through massive borrowing (split in grants for €390bn and in loans for €360bn).

PEC meeting
Under their existing plan, the Organization of the Petroleum Exporting Countries (OPEC) and allies led by Russia, known as OPEC+, agreed on Tuesday to continue to gradually ease production cuts amid a rebound in demand. The cartel decided to stay on the previously designed path of raising production by 2.1 million barrels per day (b/d) from May to July. The group plans to add back 350,000 b/d in June and 440,000 b/d in July. Saudi Arabia is also gradually adding back 1 million barrels in voluntary cuts it made above and beyond its group commitment. On the day of the announcement, crude oil prices rose 2% to $67.72 per barrel for WTI after jumping by nearly 4%,
reaching its highest level in three years. Brent, the European standard, traded 2.7% higher at $71.17 to close at $70.25 per barrel, its highest price in two years.

OECD economic outlook
As vaccine rollout allows businesses to resume operations, the Organisation for Economic Cooperation and Development (OECD) hiked its economic forecasts. The OECD now thinks that the global economy is set to grow by 5.8% this year and by 4.4% next year, up from 5.6% and 4.0% respectively in its last forecasts released in March. The
global economy has now returned to pre-pandemic levels but remains short of the growth expected prior to the global health crisis.
The U.S. economy is now expected to grow by 6.9% this year, up from a previous forecast of 6.5%, but the 2022 forecast is cut to 3.6%, down from 4% expected earlier in March. Euro area's economic growth expectation was also revised up to 4.3% for 2021 and to 4.4% for 2022 in the report. As for the UK GDP, the OECD forecasts that it will rise by 7.2% in 2021, the fastest growth since 1941, after a 9.8% contraction last year, the worst in almost 300 years

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Head of Investment Strategy Societe Generale Private Banking