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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France: +33 (0)1 53 43 87 00 (9am - 6pm)
Luxembourg: +352 47 93 11 1 (8:30am - 5:30pm)
Monaco: +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland: Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact us about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address:

Please contact the Data Protection Officer of Societe Generale Luxembourg by sending an email to the following address:

For customers residing in Italy, please contact BDO, the external provider in charge of Data Protection, by sending an email to the following address:

Please contact the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address:

Please contact the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address :

You need to make a claim?

Societe Generale Private Banking aims to provide you with the best possible quality of service. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you.

Your private banker  is your privileged contact to receive and process your claim.

 If you disagree with or do not get a response from your advisor, you can send your claim to the direction  of Societe Generale Private Banking France by email to the following address: or by mail to: 

Société Générale Private Banking France
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date it is sent and to provide you with a response within 2 (two) months from the same date. If we are unable to meet this 2 (two) month deadline, you will be informed by letter.

In the event of disagreement with the bank  or of a lack of response from us within 2 (two) months of sending your first written claim, or within 15 (fifteen) working days for a claim about a payment service, you may refer the matter free of charge, depending on the nature of your claim, to:  


The Consumer Ombudsman at the FBF

The Consumer Ombudsman at the Fédération Bancaire Française (FBF – French Banking Federation) is competent for disputes relating to services provided and contracts concluded in the field of banking operations (e.g. management of deposit accounts, credit operations, payment services etc.), investment services, financial instruments and savings products, as well as the marketing of insurance contracts.

The FBF Ombudsman will reply directly to you within 90 (ninety) days from the date on which she/he receives all the documents on which the request is based. In the event of a complex dispute, this period may be extended. The FBF Ombudsman will formulate a reasoned position and submit it to both parties for approval.

The FBF Ombudsman can be contacted on the following website: or by mail at:

Le Médiateur de la Fédération Bancaire Française
CS 151
75422 Paris CEDEX 09


The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF - French Financial Markets Authority) is also competent for disputes relating to investment services, financial instruments and financial savings products.

For this type of dispute, as a consumer customer, you have therefore a choice between the FBF Ombudsman and the AMF Ombudsman. Once you have chosen one of these two ombudsmen, you can no longer refer the same dispute to the other ombudsman.

The AMF Ombudsman can be contacted on the AMF website: or by mail at:

Médiateur de l'AMF, Autorité des Marchés Financiers
17 place de la Bourse
75082 PARIS CEDEX 02

The Insurance Ombudsman

The Insurance Ombudsman is competent for disputes concerning the subscription, application or interpretation of insurance contracts.

The Insurance Ombudsman can be contacted using the contact details that must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Luxembourg should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

Or by email to and for customers residing in Italy at

The Bank will acknowledge your request within 10 working days and provide a response to your claim within 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-working day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following:

Initially, you may wish to contact the Societe Generale Luxembourg Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Luxembourg
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Luxembourg's supervisory authority, the “Commission de Surveillance du Secteur Financier”/“CSSF” (Luxembourg Financial Sector Supervisory Commission):

By mail: 283, Route d’Arlon L-1150 Luxembourg
By email:

Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: or by mail to our dedicated department: 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 working days after receipt and provide a response to your claim within a maximum of 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-working day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address: 

Societe Generale Private Banking Monaco
Secrétariat Général
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to:

Clients may also contact the Swiss Banking Ombudsman:


Update on the “Dutreil Pact”: Make the most out of the latest business transfer opportunities

Article up to date at 24 February 2021, drafted in accordance with French legislation in force, and applicable to individuals whose tax residence is in France.


While the 2021 Finance Act in France does not bring anything particularly new from a wealth management perspective, there were a number of legal precedents in 2020 linked to France’s emblematic scheme for transferring businesses: the Dutreil Pact (Article 787 B of the French General Tax Code).

A highly advantageous scheme

As a reminder, the Dutreil Pact provides for a 75% exemption of transfer duties when transferring a business, whether as a gift or an inheritance. An additional 50% exemption of gift tax may be awarded if full ownership of shares is gifted before the donor’s 70th birthday. Essentially, the Dutreil Pact can reduce a transfer’s marginal tax bracket from 45% to 11.25% or even 5.6%, depending on the case. Several conditions must be met, including collective and individual conservation commitments for a period of two and four years respectively. Businesses eligible for this favourable scheme are those with industrial, commercial, craft-based, agricultural or self-employed activities, as well as the coordinating holding companies that hold the businesses.

Provisions were relaxed in 2019...

In keeping with measures of the PACTE act to simplify transfer procedures, several aspects of the Dutreil scheme were relaxed under the finance act for 2019 in order to iron out the difficulties in using it to transfer businesses:

- Minimum ownership thresholds (now 10% of capital and 20% of voting rights for listed companies, and 17% of capital and 34% of voting rights for unlisted companies) were reviewed to take into account multiple voting rights, and partial disposals of shares between signatories during the collective commitment phrase were made easier.

- Reporting requirements were simplified.

- Shares can now also be transferred to a holding company during the collective conservation commitment phase. Subject to conditions, the holding company receiving the shares can pursue its external growth and open up to 25% of its capital to non-signatories, such as investment funds.

...and new legal precedents were established in 2020

While the Dutreil scheme is only intended for operating companies, companies with mixed activities — i.e., companies that have both civil and eligible activities, including holdings — may also benefit from partial exemption, provided that their eligible activity is the predominant activity. 

In 2020, the French Council of State(1)  and the Cour de Cassation(2) — France’s highest court of appeal — approved the revision of how this predominance is determined. Before the Council of State’s judgement of 23 January 2020, the administration doctrine set out two conditions: a company’s operating activities must make up both 50% of total revenue and 50% of its gross fixed assets. The Council of State annulled these criteria for excess of jurisdiction, and ruled that the preponderance of the eligible activity could only be ascertained against “a range of facts established on the basis of the nature of the [company’s] activity and the conditions under which it is carried out.” It is stipulated that the true nature of a company’s activity can mostly be based on whether or not the market value of the subsidiaries carrying out an eligible activity account for over half of total assets. Although objective criteria can ensure that the scheme is predictable and legally sound, the new and more subjective approach is better adapted to the diversity of operating activities. This is the case of estate agents, as outlined by the judgement of 23 January 2020, whose buildings are recognised under current assets rather than fixed assets.

It should be noted that the position of the reporting judge, who distinguished between the scope of application of the Dutreil Pact and that of the exemption, was not included in the recent judgements. As it stands, once the eligible activity is established as the predominant activity, a 75% exemption is applied to all the company assets, irrespective of whether or not they are connected to the operating activity. For how long?

Example: a coordinating holding company with a securities portfolio worth €1 million and a 100% stake in an operating company valued at €3 million is eligible for a partial exemption of 75% for an amount of €4 million. 

In its leading case of 14 October 2020, the Cour de Cassation concurred with the position of the Council of State with respect to establishing whether the eligible activity is predominant, and applied this principle of the predominance of the eligible activity to the coordinating holding company. It further stated that the coordinating holding company would not simply be an administrative concession insofar as its coordination activity must be considered as a commercial activity. The result is that coordinating holding companies are now systematically included in the scope of application of Article 787 B of the General Tax Code.

And finally, in September 2020, further precisions were made with regards to share transfers to holding companies. According to the “Patriat” ministerial reply(3) , a donor’s children are not obligated to transfer their shares to a common holding company in order to benefit from the favourable scheme. Instead, they can transfer their shares to their own holding company, provided that the conditions of each are met. This accommodation allows each child to set up their own wealth management structure and strategy.

Act now

By addressing the key challenges of ensuring business longevity, shareholder stability, and therefore ongoing employment, the Dutreil Pact is an opportunity for business owners to prepare the transfer of their company in favourable conditions.

During talks on the finance act for 2020 last year, there was some debate between those who proposed reducing the benefits of the Dutreil Pact, and those seeking total exemption for business transfers, as part of broader discussions on the taxation of gifts and estates.

Short of predicting the reforms that could be introduced under a new presidency, business owners would do well to start thinking about their wealth objectives, and act upon them if necessary, to avoid the burden of an ill-prepared transfer.

Our experts at Societe Generale Private Banking work alongside your wealth advisors to help you find the best solution.


(1) CE, 23 janv. 2020, n° 435562

(2) Cass. com., 14 oct. 2020, n° 18-17.955

(3) Rép. min. n° 6410 : JO Sénat 3 sept. 2020, p. 3895

Would you like to discuss this subject further with us?



The content provided on this page is for informational purposes only and is not contractually binding. It is not intended to provide an investment service, does not constitute investment advice nor a personal recommendation in insurance, nor any form of canvassing, nor legal, tax or accounting advice from any Societe Generale Private Banking entity.


Any and all information contained herein may be amended without prior notice, and are for illustrative purposes only to provide the reader with information that may be of use in making decisions Information provided on past performance, even repeated performances, is in no way a guarantee of future performance.


The wealth management and financial solutions, offers, products, services and activities mentioned in this document depend on each client’s personal situation, the legislation applying to them, and their tax residence. The potential investor is responsible for consulting with his/her legal and tax advisors that he/she is in compliance with the local and regulatory provisions of the relevant jurisdiction. Under no circumstances may this publication be distributed in the United States, to a US tax resident, or to any persons to whom or in any jurisdictions where such distribution is restricted or illegal.


The present offer may not be suited to, or approved for, all Societe Generale Private Banking entities. Furthermore, access to some of these products, services and solutions is subject to specific conditions, notably in respect of eligibility.


Accordingly, before subscribing to any investment service, financial product or insurance product, potential investors (i) must read all the information contained in the detailed documentation on the service or product under consideration (prospectus, regulations, "Key Investor Information Document", Term Sheet, contractual terms of the investment service, etc.), paying particular attention to that concerning the associated risks; and (ii) consult with their legal and tax experts to assess the legal and fiscal implications of the product or service under consideration. Investors may obtain more exhaustive information from their private banker who can also assist in determining eligibility to the product or service under consideration which may be subject to conditions, and whether such product or service meets their needs.

Accordingly, under no circumstances shall any Societe Generale Private Banking entity be held liable for any decision made by an investor on the basis of this information alone.


This document is confidential and intended solely for the recipient; it may not be made public or disclosed to any third party, and may not be reproduced in whole or in part without the prior written agreement of Societe Generale Private Banking.


Societe Generale Group maintains an operational administrative organisation taking all necessary measures to identify, verify and manage conflicts of interest. To that end, Societe Generale Private Banking have established a conflicts of interest management policy aimed at managing and preventing conflicts of interest. For more details, clients of Societe Generale Private Banking may refer to the conflicts of interest management policy available on request from their private banker.


Societe Generale Private Banking have also established a complaint management policy to address any client complaints, available on request from their private banker or on the institutional website of Societe Generale Private Banking.


This document is issued by Societe Generale, a French bank authorised and supervised by the Autorité de Contrôle Prudentiel et de Résolution (French Prudential Supervisory and Resolution Authority), located at 4 Place de Budapest, 75436 Paris Cedex 09, under the prudential supervision of the European Central Bank (ECB) and registered with ORIAS as an insurance broker under number 07 022 493, Societe Generale is a French Société Anonyme with capital of €1,066,714,367.50 at 1 August 2019 with its registered office at 29 boulevard Haussmann, 75009 Paris, France, and registered with the Paris Trade and Companies Register (Paris R.C.S) under the unique identification number 552 120 222. Paris. More details are available on request or online at