Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking ? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data ?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Céline Pastor, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim ?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address : reclamation.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

House Views - August 2020 - One step at a time

We note continued divergence between “soft” economic data (i.e., confidence surveys) and “hard” reports on actual activity – the former reflect the move from lockdown to resumption of some activity while the latter show that industrial production and retail sales remain well below end-2019 levels.

Macro
We note continued divergence between “soft” economic data (i.e., confidence surveys) and “hard” reports on actual activity – the former reflect the move from lockdown to resumption of some activity while the latter show that industrial production and retail sales remain well below end-2019 levels. We continue to register new highs in COVID-19 cases across the globe – especially in the US sunbelt and Latin America – suggesting that lockdown restrictions will only be eased slowly, thereby ensuring that recovery from the recession will be gradual. As a result, government attention across Europe and the United States is now shifting from support measures to recovery stimulus plans.

Central Banks
We see little chance of a shift in monetary policy settings, which are set to remain very accommodative for the foreseeable future. In the US, the Federal Reserve (Fed) is discussing ways to anchor rate expectations close to zero for the next few years while continuing to buy up much of the Treasury issuance to finance support for households and businesses. The European Central Bank (ECB) will hold rates negative and is using the flexibility of its Pandemic Emergency Purchase Programme (PEPP) to boost holdings in periphery sovereigns. It has also improved terms on its long-term refinancing operations to provide a lifeline to embattled banks.

Markets
Central bank purchases will keep government bond yields low while also supporting high-quality corporate bond spreads (the yield differential over sovereigns). We remain more wary of lower-quality issuers in the High Yield (HY) segment given the default risk, although the abundance of liquidity does provide some support to highly leveraged firms. Equity markets offer more long-term potential, although the sharp rally since late March means further upside may be constrained in the short term. We expect the euro to continue its recent recovery against the dollar, given attractive valuations and lower risk of new lockdowns.

Bottom line
We maintain a broadly diversified, balanced approach to asset allocation. Much of the recent rally in equities has been driven by a small number of internet and tech giants, especially in the US, and we would balance exposure to these leaders with other sectors and markets. Within our Neutral exposure to equity markets, we maintain a preference for the euro zone, and highlight the attractions of Asian technology groups – in terms of growth and valuation – within emerging markets. Investment Grade (IG) corporate bonds remain a preferred Overweight within fixed income while low-yielding sovereigns offer little diversification benefit or upside potential. Our preferred offsets for equity risks remain gold and hedge funds.

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Head of Investment Strategy Societe Generale Private Banking