Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Céline Pastor, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address : reclamation.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

House Views - November 2020 - Surf's up

Discover the monthly economic perspectives of our Investment Strategy team.

Macro
In the past few weeks, new COVID-19 cases have accelerated across much of Europe and the US, followed by rising hospitalisations and fatalities. Business confidence remains high in the States but has begun to slide recently in Continental Europe, particularly in the services sector. Many governments now look likely to implement lockdowns – perhaps on a short-term basis, to ease pressure on hospitals – and economies now face the risk of a double-dip recession. Asia looks set to remain the exception to the rule – Q3 GDP growth in China has accelerated to 4.9% year-on-year with no discernible sign of a second coronavirus wave.

Central Banks
The expected slowdown in growth is likely keep a cap on inflationary pressures across the globe. In the euro zone for example, core inflation – i.e., ex food and energy – has only risen 0.2% in the last twelve months. Central banks stand ready to ease policy further to mitigate the fallout from the pandemic, but we do not expect the Federal Reserve (Fed) and European Central Bank (ECB) to move until their December meetings. In all likelihood, the easing will come in the form of enhanced and extended asset purchase programmes – of government and high-quality corporate bonds – to ensure that borrowing costs remain under control.

Markets
Subdued inflation and central bank buying are likely to keep most sovereign yields low, that is to say in negative territory after inflation, although emerging market government debt does offer attractive additional yield (or “carry”). Investment grade corporate bonds (IG) pay a sufficient yield premium (or “spread”) to offer positive real yields but caution should be exercised with more speculative high yield bonds (HY) where sluggish growth is likely to impair credit quality. That leaves equities as our preferred asset class for the long term. However, near-term headwinds remain a source of risk and volatility. 

Bottom line
No change to our fixed income allocations where we continue to highlight the relative value in higher-quality corporate bonds compared with sovereigns in advanced economies. Within equity markets, we have further reduced exposure to Europe given the impending dip in activity and persistent uncertainties surrounding the future trade relations between the EU and the UK. On the other hand, Asia is emerging relatively unscathed from the pandemic and we expect China’s growth engine to pull other regional economies it its wake – we have moved to a strong Overweight in emerging Asian equities. Regarding commodities, we have downgraded oil to Underweight and continue to prefer gold.

Read full article

In accordance with the applicable regulation, we inform the reader that this material is qualified as a marketing document. CA159/H2/20

 

Head of Investment Strategy Societe Generale Private Banking