Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

House Views - May 2021 - Up?

Discover the monthly economic perspectives of our Investment Strategy team.

Macro
Many recent business confidence surveys have reached multi-year highs – the US Institute of Supply Management’s manufacturing index reached the highest level since 1983 in March – as rapid progress in vaccinations has bolstered confidence in cyclical recovery. Moreover, year-on-year growth figures in the second quarter will show an extremely strong rebound from 2020’s recession low. Liquidity is abundant and fiscal spending is being ramped up – President Biden recently launched a $1.8 trillion (tn) programme to invest in education and families, taking total plans since December for new spending over the next few years to 36.5% of GDP. Despite the recent spike in coronavirus infections to new highs driven by India, we continue to expect a synchronised global recovery by year end.

Central Banks
Abundant liquidity, lavish fiscal spending and skyrocketing commodity prices have sparked a turn upwards in inflation expectations, leading many investors to fret about imminent tightening in monetary policy. Although the Bank of Canada recently started to reduce the pace of asset purchases (“taper”), we do not expect the Federal Reserve (Fed) or the European Central Bank (ECB) to follow suit for now. Indeed, the ECB recently announced a “significantly higher” pace in asset purchases over Q2 and the Fed still does not plan to raise rates before end 2023. Moreover, neither expects this year’s spike in inflation to last. All in all, monetary policy is likely to remain extremely supportive for many quarters to come.

Markets
The macro environment should continue to foster risk appetite among investors. Cyclical recoveries tend to favour stock markets and inflows to equity funds worldwide have been robust – Bank of America calculates that subscriptions over the past five months have been higher than the aggregate over the preceding twelve years. Even if the spike in inflation does prove transitory, ultra-low bond yields do not look sustainable and we expect them to resume their rise, pushing bond prices lower. The difference in yield between corporate bonds and sovereigns (known as the “spread”) remains narrow, offering little value for investors. We remain bullish on the euro against the US dollar – growth differentials should favour the single currency in the second half.

Bottom line
We have made no changes to our asset allocation this month. The environment continues to favour equities and we remain Overweight, with a focus on those markets – such as Europe and Japan – which should benefit most from cyclical recovery. We also continue to recommend a blend of “Value” – stocks which rank as cheap on ratios such as price-to-book-value, dividend yield and price-to-earnings – and fast-expanding “Growth” sectors in portfolios. We remain Underweight on bond markets – especially advanced economy sovereign bonds – while highlighting the attraction of some emerging market issuers, for example China. Among diversification tools, we are Neutral on both gold and hedge funds.

In accordance with the applicable regulation, we inform the reader that this material is qualified as a marketing document. CA25/H1/21 Unless otherwise specified, all statistics and figures in this report were taken from the following sources on 29/04/2021: Bloomberg and Datastream

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Head of Investment Strategy Societe Generale Private Banking