Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Céline Pastor, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Annual House Views - 2021 Outlook - A new dawn

Discover the annual economic perspectives of our Investment Strategy team.

Macro
Recent announcements of three successful anti-COVID-19 vaccines have brought real hope that the pandemic can be brought under control over the next year. There are many logistical challenges of course but significant portions of the most vulnerable parts of the population – healthcare workers and the elderly – could be vaccinated by Spring. Until then, we expect lockdown policies to remain in force – albeit less stringent than at present – for much of Europe and some US states. Asia, which has largely sidestepped the second wave of infections, remains the exception,with growth in industrial production and retail sales currently accelerating in China.

Central Banks
Recent communication from the Federal Reserve (Fed) and European Central Bank (ECB) has reinforced expectations that both will ease policy at their December meetings. Moreover, the Fed is opposing plans by the current Treasury Secretary to withdraw its emergency funds so they can be spent elsewhere, a clear sign that it wants to retain full firepower given the near-term risks to growth. We expect easing to come in the form of enhanced and extended asset purchase programmes – of government and high-quality corporate bonds – to ensure that borrowing costs remain under control. Further, the ECB is likely to offer cheap refinancing to encourage bank lending

Markets
Financial markets tend look ahead rather than worry about near-term risks and the vaccine announcements have fostered a rise in investors’ risk appetite. This means that safe havens – such as government bonds, the dollar or gold – are less in vogue than more cyclically-sensitive assets like equities. Within equities, we expect a shift from “lockdown winners” such as megacap tech and internet stocks, which tend to be extremely expensive, towards more cyclical sectors where valuations are much more attractive. Within fixed income markets, corporate bonds and emerging market debt – especially in Asia – remain our preferred segments.

Bottom line
The rally in high-grade corporate bonds has pushed the yield premium (or “spread”) available on high-grade corporate bonds down close to historic lows and we have moved back to Neutral to lock in some profits. We maintain an Overweight in equities and have upgraded allocations to both Europe and Japan, two rather cyclical markets. With economic activity moving back towards normal over the next twelve months, there is less need for safe havens such as the US dollar and gold and we have scaled back positions. Inaddition, we expect direct exposure to equities to outperform hedged strategies like Hedge Funds and accordingly have reduced allocations to Neutral.

Read full article

In accordance with the applicable regulation, we inform the reader that this material is qualified as a marketing document. CA159/H2/20

 

Head of Investment Strategy Societe Generale Private Banking