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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France: +33 (0)1 53 43 87 00 (9am - 6pm)
Luxembourg: +352 47 93 11 1 (8:30am - 5:30pm)
Monaco: +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland: Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact us about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address: protectiondesdonnees@societegenerale.fr.

Please contact the Data Protection Officer of Societe Generale Luxembourg by sending an email to the following address: lux.dpooffice@socgen.com.

For customers residing in Italy, please contact BDO, the external provider in charge of Data Protection, by sending an email to the following address: lux.dpooffice-branch-IT@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address: list.mon-privmonaco-dpo@socgen.com

Please contact the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : ch-dataprotection@socgen.com

You need to make a claim?

Societe Generale Private Banking aims to provide you with the best possible quality of service. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you.

Your private banker  is your privileged contact to receive and process your claim.

 If you disagree with or do not get a response from your advisor, you can send your claim to the direction  of Societe Generale Private Banking France by email to the following address: FR-SGPB-Relations-Clients@socgen.com or by mail to: 

Société Générale Private Banking France
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date it is sent and to provide you with a response within 2 (two) months from the same date. If we are unable to meet this 2 (two) month deadline, you will be informed by letter.

In the event of disagreement with the bank  or of a lack of response from us within 2 (two) months of sending your first written claim, or within 15 (fifteen) working days for a claim about a payment service, you may refer the matter free of charge, depending on the nature of your claim, to:  

 

The Consumer Ombudsman at the FBF

The Consumer Ombudsman at the Fédération Bancaire Française (FBF – French Banking Federation) is competent for disputes relating to services provided and contracts concluded in the field of banking operations (e.g. management of deposit accounts, credit operations, payment services etc.), investment services, financial instruments and savings products, as well as the marketing of insurance contracts.

The FBF Ombudsman will reply directly to you within 90 (ninety) days from the date on which she/he receives all the documents on which the request is based. In the event of a complex dispute, this period may be extended. The FBF Ombudsman will formulate a reasoned position and submit it to both parties for approval.

The FBF Ombudsman can be contacted on the following website: www.lemediateur.fbf.fr or by mail at:

Le Médiateur de la Fédération Bancaire Française
CS 151
75422 Paris CEDEX 09

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF - French Financial Markets Authority) is also competent for disputes relating to investment services, financial instruments and financial savings products.

For this type of dispute, as a consumer customer, you have therefore a choice between the FBF Ombudsman and the AMF Ombudsman. Once you have chosen one of these two ombudsmen, you can no longer refer the same dispute to the other ombudsman.

The AMF Ombudsman can be contacted on the AMF website: www.amf-france.org/fr/le-mediateur or by mail at:

Médiateur de l'AMF, Autorité des Marchés Financiers
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

The Insurance Ombudsman is competent for disputes concerning the subscription, application or interpretation of insurance contracts.

The Insurance Ombudsman can be contacted using the contact details that must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Luxembourg should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

Or by email to clienteleprivee.sglux@socgen.com and for customers residing in Italy at societegenerale@unapec.it

The Bank will acknowledge your request within 10 working days and provide a response to your claim within 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-working day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following:

Initially, you may wish to contact the Societe Generale Luxembourg Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Luxembourg
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Luxembourg's supervisory authority, the “Commission de Surveillance du Secteur Financier”/“CSSF” (Luxembourg Financial Sector Supervisory Commission):

By mail: 283, Route d’Arlon L-1150 Luxembourg
By email:
direction@cssf.lu

Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department: 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 working days after receipt and provide a response to your claim within a maximum of 30 working days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-working day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address: 

Societe Generale Private Banking Monaco
Secrétariat Général
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to:

sgpb-reclamations.ch@socgen.com
 

Clients may also contact the Swiss Banking Ombudsman: 

www.bankingombudsman.ch

 

The 2023 French Budget Acts and Second Supplementary Budget Act for 2022

Two things leap out when reading the 2023 French Budget Act.

First, in substance, the Budget Act does not make any structural changes to how wealth is taxed. In this respect, it is in line with previous Budget Acts. But a lot has been going on with respect to wealth since 2020, with a slew of legal precedents, ministerial responses and the publication of administrative comments.

With respect to form, this Act differs from previous Budget Acts in that it was passed using article 49-3 of the Constitution, a mechanism that allows the government to force laws through parliament without a vote.

But none of this is surprising: don’t forget that this Budget Act was drafted in a turbulent global economic climate, a major energy crisis and rampant inflation. Consequently, the goal of the executive branch is to protect household purchasing power and respond to emergencies while keeping the budget on track.

But some measures are worth a closer look.

To protect purchasing power, the income tax rate was adjusted to take inflation into account, as it is every year. Given the current inflationary environment, the change in this year's rates was bigger than usual.

It was 5.4% for 2022 income tax. The marginal tax rate of 45% now applies to anyone earning more than €168,994 in taxable income.

Similarly, some minimums and maximums were re-evaluated: income-splitting, dependent children, tax relief limits, etc.

A similar measure for SMEs that raises the earnings limit will qualify them for a reduced corporate tax rate.

Businesses and companies subject to corporate tax are taxed at the ordinary rate of 25%. They can, however, take advantage of a lower rate of 15% on the first €38,1290 of income, as long as certain conditions are met:

  • Revenue below €10 million

  • Fully paid-up capital

  • At least 75% held by individuals

To take the impact of inflation into account for fiscal years ending on or after 31 December 2022, the €38,120 limit has been raised to €42,500, which can save up to €438 in corporate tax each year.

With respect to this measure, although the original amendment excluded real estate companies from benefiting from the lower rate, this restriction was not retained.

Finally, as announced, to support the economic activity of French companies and make them more competitive, the corporate value-added tax (CVAE) will be halved for 2023 and then eliminated entirely as of 2024. The CVAE applies to businesses and companies with revenue above €500,000, even though all businesses are required to file a CVAE return each year.

Keep in mind that this production tax brought in €9.7 billion in tax revenue in 2021 and is particularly high in France compared to similar taxes applied by other European countries.

Controlling energy spending and consumption is also a key concern and priority for government action, as can be seen in the tax measures to encourage energy retrofits.

First, the rental deficit amount that's deductible from total income was doubled from €10,700 to €21,400 for energy retrofitting work completed in 2023, 2024 or 2025. This is intended to encourage landlords to undertake energy retrofits that will convert rental units from class E, F or G (highly energy-inefficient housing) to class A, B, C or D.

Note that lawmakers have introduced a measure aimed at gradually prohibiting the rental of highly energy-inefficient housing starting in 2025 for class G units, 2028 for class F units and 2034 for class E units.

But taxpayers can’t opt out of the higher limit, which means they cannot choose the formula (deduction from overall income versus deduction from subsequent rental income) that works best for them. However, if the rental deficit isn’t deducted from overall income, it will be deducted from rental income for the next 10 years. That would result in even greater tax savings (equivalent to the marginal bracket + social levies).

We should add that, even though interest rates have gone up, it may be a good idea to take out a loan to complete this work and thereby take advantage of the leverage afforded by credit.

At the same time, as in 2022, the government will continue to offer the MaPrimeRenov’ grant regardless of income for comprehensive renovations. This grant is given to owners who complete energy retrofits on their property. In principle, it is calculated based on household income and the environmental benefit delivered by the project. However, in 2023 as in 2022, there is no income-based limit for owners that complete a comprehensive renovation provided the energy efficiency gain is at least 55%. Landlords, who were supposed to become ineligible after 31 December 2022, will remain eligible after that date.

As for businesses, a tax credit is offered to VSEs and SMEs for energy retrofits of buildings used by their tertiary-sector business. This provision, which ended on 31 December 2021, was reintroduced by the 2023 Budget Act for expenses incurred between 1 January 2023 and 31 December 2024. This tax credit is equal to 30% of the cost, excluding tax, of eligible expenses, and is capped at €25,000 for the entire two-year period.

Similarly, the 5.5% reduced VAT on energy retrofits was defined and rationalised. It applies to fitting, installation and maintenance services for electric vehicle charging stations on residential property.

Would you like to discuss this subject further with us?

This is an advertising document, which holds no contractual value. It is not intended to provide an investment service, does not constitute investment advice nor a personal recommendation in insurance, nor any form of canvassing, nor legal, tax or accounting advice from Societe Generale Private Banking France.

The data contained in this document are provided for information purposes only, are subject to change without notice, and are aimed at helping guide the decision-making process. Under no circumstances does any information on past performances contained in this document guarantee future performances.

Before acquiring any investment service, financial product or insurance product, potential investors (i) must read all the information contained in the detailed documentation on the service or product under consideration (prospectus, regulations, "Key Investor Information Document", Term Sheet, contractual terms of the investment service, etc.), paying particular attention to that concerning the associated risks; and (ii) consult with their legal and tax experts to assess the legal and fiscal implications of the product or service under consideration. Investors may obtain more detailed information from their Private Banker who can also assist in determining eligibility to the product or service under consideration which may be subject to conditions, and whether such product or service meets their needs. Accordingly, Societe Generale Private Banking shall under no circumstances be held liable for any decision made by an investor on the basis of this information alone.

These forecasts about future performances are based on assumptions which may not be realised. The scenarios presented are estimates of future performance, based on historical data on how the value of an investment varies and/or on current market conditions, and are not precise indications. The yield obtained by investors is susceptible to change depending on the performance of the market and on the holding period of the investment by the investor. Future performance may be subject to tax in accordance with the personal situation of each investor, and is susceptible to change in the future.

For a more comprehensive definition and description, please refer to the prospectus of the product or, if necessary, to other regulatory documentation (where applicable) before making any investment decisions.

This document is confidential and intended solely for the recipient; it may not be made public or disclosed to any third party, and may not be reproduced in whole or in part without the prior written agreement of Societe Generale Private Banking. Click here for more information.