Private clients Financial intermediaries

Become a client

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - US: Continuous monetary tightening and economic slowdown

Discover the weekly economic outlook of our Investement Strategy team.

The Federal Reserve continued its tightening policy, with a 75bp increase in its key rate to 2.5%, its high point of the last tightening cycle in 2019.

High and persistent inflation in the face of falling growth. The Fed's decision follows the publication of the second quarter growth and inflation figures for June (Graph 1). On the one hand, June's inflation figures surprised on the upside and still show significant underlying momentum. Indeed, inflation reached 9% in June and core inflation (excluding energy and food prices) is only moderating very gradually, to 5.9%. More worrying is the fact that items with low volatility, such as housing prices, continue to show significant increases (5.6% year-on-year), raising fears that inflation could become anchored at a high level. On the other hand, growth figures surprised on the downside, with GDP contracting in Q2-22 by an annualised 0.9% q/q. The components of GDP confirm a weakening economy: household consumption grew by only 1% q/q on an annualised basis - households are making very moderate use of their excess savings, while private investment contracted by 3.9% q/q on an annualised basis in an environment of tightening financial conditions. All in all, economic growth should remain sluggish in a context of continued fiscal and monetary policy tightening and inflation that should moderate only slowly, eroding household purchasing power.

A Fed that remains focused on controlling inflation. Given this context, the Fed has decided to continue its rapid cycle of monetary tightening. At the press conference. Mr Powell insisted that their concern remains inflation control. Thus, after having reached the "neutral rate" rather quickly, Mr Powell hinted at additional rate hikes in September and November, thus projecting monetary policy into restrictive territory. Regarding the pace of future hikes, Powell said "at some point it may be appropriate to slow down" although he did not rule out additional 75bp hikes. This would mean that the Fed would continue to tighten policy despite an economy that has entered a technical recession (2 consecutive quarters of economic contraction). Given this configuration, markets are beginning to anticipate a deeper recession in the coming quarters that would lead to lower inflation and monetary easing: market expectations on inflation have returned to their level of the beginning of the year while Fed Funds rate expectations point to rate cuts as early as the first quarter of 2023 (Graph 2).    
 
Also, in the main events of the week, we chose to talk about the start of the earnings season and about the recent agreement of EU countries regarding gas consumption.

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking