Private clients Financial intermediaries

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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - United States: Expectations of recession are premature

Discover the weekly economic outlook of our Investement Strategy team.

The United States has not escaped the deteriorating economic outlook of recent months. With the economy suffering a general rise in inflationary pressures and an strong evidence of an overheated labour market, the Federal Reserve has embarked on a rapid cycle of monetary tightening. Rates are set to rise at least 200bp between March and September. This policy has already translated into an significant tightening of financial conditions, which will dampen the growth dynamic. A proof of this tightening is housing financing, with mortgage rates reaching their highest since 2013. Jerome Powell's latest comments provided further confirmation that the Fed is targeting more restrictive financing conditions and would be willing to impose “some pain” on the economy and on financial markets to achieve its goal of bringing down inflation. On this basis, financial markets have begun to price in a sharp economic slowdown, with a major correction to equities and fall in sovereign yields over recent week.

We, however, think the US economy should continue to grow for the next few quarters. First, households are still sitting on surplus savings built up in 2020 and 2021 (liquid savings amount to around 12 points of GDP) and this should sustain consumption despite some erosion of purchasing power by inflation (Chart 1). The decline in household indebtedness and low debt service ratios should also help families cope with less accommodative financing conditions. Second, the job market remains strong (Chart 2). Employment is back to pre-Covid levels, including in the services sector. The labour participation rate continues to improve and vacancies are still plentiful. Such a buoyant jobs market should allow consumption to remain dynamic and hence also growth in 2022. Third, the economy continues to benefit from its post-Covid bounce, with a substantial growth spurt already under its belt and consumption patterns continuing to rebalance from goods to services. The end of pandemic restrictions should continue to support the recovery by service sectors – which make up 65% of consumption and 40% of GDP – and hence sustain economic growth.

Turning to 2023, however, the outlook is riskier, particularly if inflation fails to move back toward target quickly enough. In this case, which for the moment remains a stress scenario, the Fed would more than likely keep hiking rates to take financing conditions into more restrictive territory in order to tame domestic demand. With fiscal policy also set to be more restrictive and the fading of the post-Covid bounce, this could actually translate into a contraction of the US economy.

Also, in the main events of the week, we chose to talk about the rising rates outlook in Euro area and the Nasdaq index.

 

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Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking