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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - Ukraine: so far households are feeling the pinch more than companies

Discover the weekly economic outlook of our Investement Strategy team.

The Ukraine war grinds on, which means we cannot yet draw a full picture of its economic impacts. That said, the conflict began at the end of February and some early indicators for March and April are now out, giving us a first assessment of how economic activity is being affected. Business activity and confidence indicators show different trends among households, which are apparently hard hit, and companies, who seem near immune. 

Household confidence has plunged. Confidence has dropped to levels last seen during the first Covid lockdown in spring 2020. United States and European households are suffering similar dips in sentiment, although for slightly differing reasons. In the United States, confidence began to fade before the Ukraine war and mainly reflected the sharp rise in inflation over recent months. In the Euro area, the key factor undermining confidence is the shock from the war. Households are being affected by the conflict in a near neighbor and the energy price hikes specific to Europe have taken a direct toll. But taking a broader view, with wages no longer automatically indexed to inflation and energy demand effectively inelastic, it comes as no surprise that households fear a hit to their purchasing power. To offset this, they are likely to either run down savings or cut back on other areas of consumption. It should also be noted that in the Euro area, consumption is already showing early signs of a slowdown (in France, household consumption is down by 1.3% quarter-on-quarter in Q1-2022), while at this stage, consumption remains more vigorous in the United States. (+2.7% in Q1).

Companies’ activity is holding up. Purchasing manager surveys reveal surprisingly robust sentiment in the private sector on both sides of the Atlantic. Such resilience reflects underlying trends in economic activity, including, in Europe, a gradual return to business-as-usual for service sectors post the Covid Delta variant. It also reflects the fact that, so far, companies have been able to pass on higher production costs to final prices. Wage pressures in Europe remain modest - speeding up in the United States but still lagging inflation - offering companies another way to damp down spiraling costs. On this point, of the S&P 500 companies who have so far reported Q1 results, 80% have posted earnings ahead of analyst forecasts. In the STOXX 600, 60% beat earnings expectations. That said, digging down into the surveys reveals hints of a slowdown to come, notably a decline in order books.

Conclusion 
The Ukraine war seems to be hitting households first. Activity levels at companies are holding up, indicating sound economic fundamentals (labour markets heading in the right direction, savings still high, etc.). However, the slowing of household demand represents a rude shock coming down the track, which will make itself felt at some point. The question is whether central banks - and particularly the ECB - will have time to adjust monetary policy to deal with high inflation before it hits.

Also, in the main events of the week, we chose to talk about commodity prices forecasts and the Nasdaq performance.

Read full article

Clémentine Gallès Chief Economist and Strategist Societe Generale Private Banking