Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - 18th June 2021

Discover the weekly economic outlook of our Investement Strategy team.

Central Bank Policies
UNITED STATES.On Wednesday, the Fed left interest rates unchanged. However, contrary to previous expectations, Fed’s median ‘dot plots’ now show that two interest rate hikes are expected by the end of 2023. ‘Dot plots’ are a graphic representation of the expectations of FOMC (Federal Open Market Committee) members regarding interest rates.

UNITED KINGDOM. The BoE slowed its bond-buying last month from 4.4 billion pounds to 3.4 billion pounds a week. It kept the total size of the bond-buying programme unchanged at 895 billion pounds, with Governor Andrew Bailey stressing the move did not amount to tapering. Meanwhile, inflation in the UK for the month of May jumped above the BoE target of 2% for the first time in two years, which will be the main subject of the BoE meeting next week. 

EUROZONE. As the economy rebounds, some policymakers are making the case to start discussions about rolling back the €1.85 trillion Pandemic Emergency Purchase Programme (PEPP), scheduled to run until at least end-March 2022. Chief Economist Philip Lane said it was "premature and unnecessary" to discuss questions related to ending PEPP, especially since unemployment remains high and wage pressures muted.

JAPAN. The BOJ decided to extend the deadline for its scheme to support corporate funding by six months until next March and maintained its monetary policy stance as the coronavirus pandemic drags on.

NORWAY. Norges Bank said that it could hike its key policy interest rates twice in the second half of this year and also twice during the first half of 2022. It kept rates on hold at a record low 0% and said a first hike is likely in September.

CANADA. Having announced a tapering in April, Canada has indicated its key interest rates could rise from a recordlow 0.25% in the second half of 2022. 

International Emission Trading Association survey
According to the last International Emission Trading Association (IETA) survey, carbon prices in the European Union’s Emissions Trading System (ETS) are expected to rise significantly in the next decade due to more ambitious climate goals. The EU’s ETS is the largest carbon market in the world, covering around 45% of the bloc’s output of greenhouse gases and charging emitters for every tonne of carbon dioxide they issue.

Tony Blair Institute report
According to a report released by the Tony Blair Institute for Global Change, 18% of the jobs in the UK are “anywhere jobs”, or white-collar, well-paid occupations. In particular, the Institute found that Britain’s remote working boom could conduct 5.9 million jobs in IT, financial and professional services to be outsourced to other countries.

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Head of Investment Strategy Societe Generale Private Banking