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Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

2021 Marcel Duchamp Prize: meet the nominees (2/4): Isabelle Cornaro

Isabelle Cornaro was born in 1974 in Aurillac. She lives in Paris and Geneva. She was one of the four nominees for the Marcel Duchamp Prize 2021. Exclusive interview by our expert Laurent Issaurat.

The Marcel Duchamp Prize was created in 2000 on the initiative of the ADIAF ("Association pour la diffusion internationale de l'art français"), to highlight the creative abundance of the French art scene, and has been supported by Societe Générale Private Banking for several years. Its aim is to distinguish the most representative artists of their generation and to promote internationally the diversity of practices currently at work in France. Meet one of the 2021 nominees, Isabelle Cornaro.

How would you describe your current practice in terms of preferred media and themes?

My work is multi-disciplinary and covers video, painting, sculpture and installations. It draws on representation systems typical of European culture (perspective, landscaped format) to question our history and observe how the past informs the present. This approach that is both sensitive and material — the materials used being chosen for their history as well as their optical and tactile qualities — pays close attention to the notion of viewpoint, the relationship between object and image, original and copy. 

Image credits: View of the installation of Isabelle Cornaro for the 2021 Marcel Duchamp Prize at the Centre Pompidou / Photo: Bertrand Prévost 

What pieces (or series of pieces) best epitomise your work, or are particularly meaningful to you?

The series Paysages are free adaptations of the classic pastoral theme. It offers a form of landscape — where exhibition vocabulary (picture moulding, column, base, platform) is indexed on the geometry and abstraction of the perspective grid, the schematic reduction of an ideal space — that appeared at the start of European expansionism. Drawing inspiration from the classical painting tradition, Paysages uses the vocabulary of the installation and different registers of exhibition techniques, from the display of merchandise to museology, and from the cabinet of curiosities to the broom closet.

Reproductions — a series of paintings spray-painted either directly on the wall or on canvas — roughly translates existing painting images that are typical of western modernity. The grain of the painting — its texture mineral when on the wall and downy when on canvas — creates tension between the subject of the image and what the image represents, as if unmaking this representation and effecting a shift from sign to pure matter.

This tension is also worked into my 16mm silent films. They depict old and contemporary objects steeped in affect, culture and political history. Ripped from their purpose, these artefacts lose their neutrality: the money and cheap merchandise evoke the unequal exchange on which imperialism is founded, as well as the relationships of seduction, power and exploitation governing the movement of objects in human societies. The plastic, strictly abstract dimension of the pieces likens them to experiments of avant-garde cinema and scientific films, while recalling the fetishism of advertising or genre film.

Image credits: View of the installation of Isabelle Cornaro for the 2021 Marcel Duchamp Prize at the Centre Pompidou / Photo: Bertrand Prévost 

Tell us about a source of inspiration that has been important in your journey (an encounter, a lecture, an event, etc.). 

I was particularly inspired by the texts of Anne Cauquelin, including L’invention du Paysage, by Serge Daney’s texts on cinema, and by my discovery of Mike Kelley and Sherrie Levine’s work — two artists who deal with the representation and circulation of images.

Can you give us a few words on your project for the 2021 Marcel Duchamp Prize?

It is made up of work that represents the series and formats I've been working on over the past few years. There is a central room out of the Paysages series where the perspective structure will be accompanied by standardised, mostly plastic objects related to mass production and the entertainment industry that will be arranged on stands or on the floor. Placed diagonally and in the middle of the space, the structure will have recent films projected on the wall, in particular an animation entitled Eyesore which shows the transformation of characters into objects. Finally, there will be one or two spray-painted paintings from the Reproductions series. The idea is to have within the space a dynamic ensemble, and expose the systems of translation at work between the different pieces, between the pieces and their efferent, and between the objects and the images.

Image credits: View of the installation of Isabelle Cornaro for the 2021 Marcel Duchamp Prize at the Centre Pompidou / Photo: Bertrand Prévost 

Where will you be exhibiting after the Marcel Duchamp Prize?

There is a new monograph being prepared with JRP Editions, and the galleries I work with are organising a few solo exhibitions. A number of commissioned public artworks will also be inaugurated in 2022: in Rennes where I'm part of renovating the interiors and the outside signage of the new extension of the Musée des Beaux-Art; and at the Hôpital Riviera-Chablais, near Montreux in Switzerland, where I designed an immersive installation. I’ll also be taking part in the 2022 Nuit Blanche in Paris in October, and in the 10-year exhibition of the artist’ residencies of the Fondation d’entreprise Hermès. 

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Kleinwort Hambros is part of the "Societe Generale Private Banking" business line dedicated to the private management of the Societe Generale Group. Societe Generale is a French bank authorised in France by the Autorité de Contrôle Prudentiel et de Résolution, located at 4, place de Budapest, CS 92459, 75436 Paris Cedex 09, under the prudential supervision of the European Central Bank ("ECB") It is also authorised by the Prudential Regulation Authority and supervised by the Financial Conduct Authority and the Prudential Regulation Authority. Further information on SGPB Hambros Group, including additional legal and regulatory information, are available on www.kleinworthambros.com.

Laurent Issaurat