Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Céline Pastor, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

House Views - March 2021 - Light on the Horizon

Discover the monthly economic perspectives of our Investment Strategy team.

Macro
One year after the first COVID-19 deaths in Europe and the US, new strains of the virus are forcing governments to keep restrictions tight for now. As a result, consumers have chosen to boost savings rather than spend and – although business confidence has recovered in manufacturing – many service businesses continue to struggle. This means that fiscal support programmes – such as President Biden’s USD 1.9 trillion plan – remain indispensable buttresses for developed economies. At the same time, vaccination programmes have accelerated – notably in the UK and the US – which offers hope that lockdowns will be eased by summer, heralding a synchronised cyclical recovery in H2.

Central Banks
Stronger demand from industry, output cuts and bottlenecks in supply chains have pushed many commodity prices to multi-year highs, kindling fears of rising inflation. Indeed, the year-on-year comparisons with last spring’s collapse in oil prices are likely to drive headline prices higher by summer. However, central banks have reiterated that they view these pressures as transitory – in his recent testimony to Congress, Federal Reserve (Fed) chair Jay Powell emphasised that inflation risks remain to the downside. In this context, we believe central banks will ensure that financial conditions remain very accommodative, keeping key rates unchanged and pursuing asset purchase programmes at current rates.

Markets
The impending cyclical upturn, the size of Biden’s fiscal plans and emerging inflationary pressures have combined to push bond yields ever higher since last summer, taking them back to pre-crisis levels. As is often the case – discounting long-term cash flows at higher rates leads to a lower net present value for equities – equity markets have come under pressure recently, particularly highly-valued growth stocks while cyclicals and value stocks have held up better. With bond and equity prices trading lower in late-February, the US dollar has seen some safe haven flows, gaining ground against both advanced and emerging market currencies.

Bottom line
Our confidence in global equity markets remains intact and we continue to hold a strong Overweight position. In terms of regions, our preferences remain those markets with greatest sensitivity to cyclical recovery, most notably emerging markets, Japan and the euro zone. Our sector allocations aim for broad diversification between growth stocks (in technology for example) and undervalued laggards which should benefit from the upturn in the cycle. Within fixed income markets, we are Underweight across the board, with the exception of emerging market bonds. Finally, our view on the US dollar is unchanged –we expect the greenback to shed further ground over 2021. 

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In accordance with the applicable regulation, we inform the reader that this material is qualified as a marketing document. CA25/H1/21 Unless otherwise specified, all statistics and figures in this report were taken from the following sources on 05/03/2021: Bloomberg and Datastream.

 

Head of Investment Strategy Societe Generale Private Banking