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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - Responsible finance: green assets in the red but still attractive

Discover the weekly economic outlook of our Investement Strategy team.

The slump in financial markets since the start of the year has hit green-rated fixed-income and equity indices especially hard. Underperformances have reflected the make-up of each individual sub-index and how each is affected by the energy crisis. Meanwhile, Europe has approved several initiatives to address climate issues this year, boosting the appeal of green assets in the medium term.
 
Green indices hampered by their component mix.
In an environment of high volatility, stoked by geopolitical risks and monetary policy tightening, green equity and fixed-income indices have been marked down particularly hard. MSCI Global Environment, the flagship index for climate-friendly equities, has lost 30% year to date, compared to 2% for global equity index. The underperformance can be largely explained by the make-up of the indices and the type of company that dominates the sector. Most are growth stocks, young or small companies not yet in profit but seen as good prospects. And it is precisely such growth stocks that have suffered most from this year challenging trading environment. Growth stocks are less well-established companies and often need to raise external funding for their projects, which makes them most vulnerable to uncertainties and rate hikes. A similar composition effect can be seen in fixed-income. The nature of green bond markets meant they fell by 30%, underperforming a benchmark index which was itself down 20%. Most green bonds have long maturities - more than 10 years - and so suffered bigger markdowns when yields rose.
 
Some green assets have underperformed more than others. 
Drilling down into the green index reveals big discrepancies in the way different sub-indices have performed. While the green index as a whole lagged the market, some of its components outperformed (Chart 1). The most obvious outperformers were energy assets, which fell less sharply than the benchmark thanks to some favourable implications of the energy crisis in developed economies. Note too that, sub-sectors aside, the steep underperformance by the total green index is partly attributable to heavy exposure to just one company, Tesla, which makes up more than 40% of the index.
 
Recent political decisions mean green assets are still attractive, particularly in Europe. 
Despite a still tricky economic environment, we remain bullish on green securities medium term. The Ukraine war should prompt a ramp-up of investment in Europe energy transition. Such investments will be further encouraged by recent political initiatives (Next Generation EU, Fit for 55). Finally, the ECB’s announcement in July that it would gradually “green” the assets on its balance sheet, should be good for the relative value of green assets as a class.
 
Also, in the main events of the week, we chose to talk about the decision of the OPEC and the US labor market.

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking