Private clients Financial intermediaries

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Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

Weekly Update - ECB speeds up its “journey toward normalisation”

Discover the weekly economic outlook of our Investement Strategy team.

Recent comments from European Central Bank staff all point in the same direction: the Euro area monetary authorities are preparing to start raising policy rates in July. François Villeroy de Galhau, Governor of the Bank of France, has called the new policy a “journey toward normalisation”, stressing that the ECB is not seeking to tighten monetary conditions - yet - but rather to ease itself into a more normal posture given the current inflationary climate. The ECB would therefore, on this reading, simply move faster toward the same target peak rate.
 
ECB increasingly worried by inflation. Inflation again outstripped its forecasts in April, hitting 7.5%. While much of the jump can again be put down to pressures on energy and food prices, core inflation (which strips out both these volatile components) is also on the rise, running at 3.5%, near twice its pre-COVID rate. At the moment, unlike in the United States, wages remain under control allaying any fears of a wage-price spiral for now (Chart 1). That said, ECB staffers worry that the inflationary expectations of economic actors could slip anchor, making it harder to bring long-term inflation back to more comfortable levels. Also, the euro's ongoing slide in the midst of a commodities shock gives the ECB another reason to quicken the pace of policy tightening.
 
Doubts as to the economy's health take second place. It’s still early too early to asses the broad negative externalities of the Ukrainian war, even without trying to predict the conflict's future course and consequences. So far, economic indicators suggest activity is likely to slow substantially, but not enough to fundamentally undermine the ECB's scenarios. Uncertainties are plentiful, but the messages coming out of the ECB clearly suggest it is focusing on its main target: controlling inflation.
 
Faster but no further. Bond markets have responded by revising their expectations for ECB policy rate rises, and now expect rates to turn positive by year-end (Chart 2). However, while the ECB seems willing to go faster in its “journey toward normalisation”, it will probably be unable to go beyond its previously planned maximum. Any such move would soon risk either slamming the brakes on an already delicate economy, or raising the ghost of fragmentation between Euro area economies. We are already seeing some signs of tensions in Italian and Greek yields...

 

Also, in the main events of the week, we chose to talk about the fall of the Nasdaq index and of the crypto market.
 

Read full article

Juan Carlos Mendoza Diaz Economist and Strategist Societe Generale Private Banking