Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

  1. Societe Generale Private Banking
  2. Locations
  3. Societe Generale Private Banking France

France

Historically based in central Paris, Societe Generale Private Banking started extending its presence to the rest of France in 2008. In January 2014, the bank reached a key step in its development and is now operating from 80 French towns and cities. Societe Generale’s private bank thus combines expertise and proximity.

Today, almost 320 private bankers and experts and 220 private banking advisors in around a hundred branches can help you manage your wealth and financial projects.

In 2017, Societe Generale Private Banking France was awarded the “Best Wealth Manager in France – Affiliate Bank” Golden Trophy at the 2017 edition of the French “Leaders in Finance” awards.

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Our offices

SGSS Société Générale - Aix en Provence

La banque privée s’installe ainsi au plus près des chefs d’entreprise et particuliers fortunés de Aix-en-Provence afin de les accompagner dans la gestion de leur patrimoine (1 rue Mahatma Gandhi, Le Decisium - Aix-en-Provence 13090).

1, rue Mahatma Gandhi
Le Decisium
13090Aix-en-Provence
+33 (0) 4 42 37 27 00
Contact us

SGSS Societe Generale Private Banking Bordeaux

Southwest region

30 cours de l’Intendance
33000Bordeaux
+33 5 57 26 38 20
Monday: 9:00 - 12:30AM / 1:30 - 5:30PM
Tuesday : 9:00 - 12:30AM / 1:30 - 5:30PM
Wednesday : 9:00 - 12:30AM / 1:30 - 5:30PM
Thursday : 9:00 - 12:30AM / 1:30 - 5:30PM
Friday : 9:00 - 12:30AM / 1:30 - 5:30PM
Contact us

SGSS Societe Generale Private Banking Lille

North region

27-35 rue de Tournai
59000Lille
+33 3 28 36 74 10
Monday : 8:45AM - 5:30PM
Tuesday : 8:45AM - 5:30PM
Wednesday : 8:45AM - 5:30PM
Thursday : 8:45AM - 5:30PM
Friday : 8:45AM - 5:30PM
Contact us

SGSS Societe Generale Private Banking Lyon

Central-Eastern region

Les Jardins du Lou
74 avenue Tony Garnier
69007Lyon
+33 4 37 45 27 60
Monday: 8:30 - 12:30AM / 1:30 - 5:30PM
Tuesday : 8:30 - 12:30AM / 1:30 - 5:30PM
Wednesday : 8:30 - 12:30AM / 1:30 - 5:30PM
Thursday : 8:30 - 12:30AM / 1:30 - 5:30PM
Friday : 8:30 - 12:30AM / 1:30 - 5:30PM
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SGSS Societe Generale Private Banking Marseille

Mediterranean region

Hôtel de Direction / Les Docks – 10 place de la Joliette
13002Marseille
+33 4 91 99 33 50
Monday: 9:00 - 12:30AM / 2:00 - 5:30PM
Tuesday : 9:00 - 12:30AM / 2:00 - 5:30PM
Wednesday : 9:00 - 12:30AM / 2:00 - 5:30PM
Thursday : 9:00 - 12:30AM / 2:00 - 5:30PM
Friday : 9:00 - 12:30AM / 2:00 - 5:30PM
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SGSS Societe Generale Private Banking Montpellier

Languedoc-Roussillon region

Immeuble Oz’one – 181 place Ernest Granier
34000Montpellier
+33 4 67 07 27 50
Monday : 8:45AM - 5:30PM
Tuesday : 8:45AM - 5:30PM
Wednesday : 8:45AM - 5:30PM
Thursday : 8:45AM - 5:30PM
Friday : 8:45AM - 5:30PM
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SGSS Societe Generale Private Banking Nantes

Atlantic coast

8 place Royale
44000 Nantes
+33 2 28 08 83 00 / +33 6 75 52 20 93
Monday: 9:00 - 12:30AM / 1:30 - 5:30PM
Tuesday : 9:00 - 12:30AM / 1:30 - 5:30PM
Wednesday : 9:00 - 12:30AM / 1:30 - 5:30PM
Thursday : 9:00 - 12:30AM / 1:30 - 5:30PM
Friday : 9:00 - 12:30AM / 1:30 - 5:30PM
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SGSS Societe Generale Private Banking Nice

Cote d'Azur

8 avenue Jean Médecin
06000 Nice
+33 4 92 17 57 80
Monday: 9:00 - 12:15AM / 1:45 - 5:15PM
Tuesday : 9:00 - 12:15AM / 1:45 - 5:15PM
Wednesday : 9:00 - 12:15AM / 1:45 - 5:15PM
Thursday : 9:00 - 12:15AM / 1:45 - 5:15PM
Friday : 9:00 - 12:15AM / 1:45 - 5:15PM
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SGSS Societe Generale Private Banking Orleans

Centre Val-de-Loire region

12 rue de la République
45000 Orleans
+33 2 38 80 57 56
Monday: 9:00 - 12:00AM / 1:30 - 5:30PM
Tuesday : 9:00 - 12:00AM / 1:30 - 5:30PM
Wednesday : 9:00 - 12:00AM / 1:30 - 5:30PM
Thursday : 9:00 - 12:00AM / 1:30 - 5:30PM
Friday : 9:00 - 12:00AM / 1:30 - 5:30PM
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SGSS Societe Generale Private Banking Paris

Ile-de-France region

29 boulevard Haussmann
75009Paris
+33 1 53 43 87 00
Monday : 9:30AM - 5:30PM
Tuesday : 9:30AM - 5:30PM
Wednesday : 9:30AM - 5:30PM
Thursday : 9:30AM - 5:30PM
Friday : 9:30AM - 5:30PM
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SGSS Societe Generale Private Banking La Defense

17 Cours Valmy La Defense
92043Paris La Defense 7
+33 1 42 14 20 00
Monday : 9:30AM - 5:30PM
Tuesday : 9:30AM - 5:30PM
Wednesday : 9:30AM - 5:30PM
Thursday : 9:30AM - 5:30PM
Friday : 9:30AM - 5:30PM
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SGSS Societe Generale Private Banking Reims

Champagne-Ardenne

2 place Royale
51100 Reims
+33 3 26 84 57 40
Monday: 8:45 - 12:30AM / 1:30 - 5:30PM
Tuesday : 8:45 - 12:30AM / 1:30 - 5:30PM
Wednesday : 8:45 - 12:30AM / 1:30 - 5:30PM
Thursday : 8:45 - 12:30AM / 1:30 - 5:30PM
Friday : 8:45 - 12:30AM / 1:30 - 5:30PM
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SGSS Societe Generale Private Banking Rennes

Western region

14 rue Le Bastard
35000Rennes
+33 2 99 78 70 51
Monday : 9:30AM - 5:30PM
Tuesday : 9:30AM - 5:30PM
Wednesday : 9:30AM - 5:30PM
Thursday : 9:30AM - 5:30PM
Friday : 9:30AM - 5:30PM
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SGSS Societe Generale Private Banking Rouen

Normandie-Oise region

34 rue Jeanne d’Arc
76000Rouen
+33 2 35 52 59 12
Monday: 9:10 - 12:30AM / 1:45 - 5:30PM
Tuesday : 9:10 - 12:30AM / 1:45 - 5:30PM
Wednesday : 9:10 - 12:30AM / 1:45 - 5:30PM
Thursday : 9:10 - 12:30AM / 1:45 - 5:30PM
Friday : 9:10 - 12:30AM / 1:45 - 5:30PM
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SGSS Societe Generale Private Banking Strasbourg

Eastern region

3 place Sébastien Brant
67000 Strasbourg
+33 3 88 14 39 40
Monday : 8:45AM - 5:30PM
Tuesday : 8:45AM - 5:30PM
Wednesday : 8:45AM - 5:30PM
Thursday : 8:45AM - 5:30PM
Friday : 8:45AM - 5:30PM
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SGSS Societe Generale Private Banking Toulouse

Midi-Pyrenees region

61 boulevard Lazare Carnot
31000Toulouse
+33 5 34 25 49 50
Monday: 9:00 - 12:30AM / 1:30 - 5:30PM
Tuesday : 9:00 - 12:30AM / 1:30 - 5:30PM
Wednesday : 9:00 - 12:30AM / 1:30 - 5:30PM
Thursday : 9:00 - 12:30AM / 1:30 - 5:30PM
Friday : 9:00 - 12:30AM / 1:30 - 5:30PM
Contact us