Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Julien Garnier, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address: servicequalite.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

House Views - February 2021 - Stepping out

Discover the monthly economic perspectives of our Investment Strategy team.

 

Macro
As noted last month, the leaders in vaccination programmes – notably the UK and the US – will be best placed to ease lockdown restrictions in due course. For now however, the rapid spread of new mutations and vaccine supply disruptions are pushing governments to tighten and extend restrictions, which will surely weigh on Q1 growth potential. In this context, fiscal policy will remain very expansive. President Biden has already called for a new USD 1.9 trillion support package, while the EU’s recovery fund is due to commence disbursements. China’s 2020 GDP data confirmed the economy registered solid 2.3% growth in 2020 and this year should see a marked acceleration to over 8%.

Central Banks
Headline inflation is likely to spike higher this spring as last year’s collapse in energy prices will distort year-on-year comparisons. However, central banks have given every indication that they view this as a transitory phenomenon and January’s meetings confirmed they plan to keep policy settings very loose. In the US for example, a short-lived move above 2% would not meet the Federal Reserve’s (Fed) new target of averaging 2% over an extended period. Hence, we see no changes in key rates in2021 (and probably none next year) while asset purchase programmes are likely to keep financial markets flooded with liquidity.

Markets
Despite vaccine worries, risk appetite remains high and equity markets have gained ground so far in January. Emerging market equities have outperformed, led by Asia on strong recovery data from China. As we expected, investors are looking beyond near-term problems with vaccines towards the cyclical recovery,which we expect to gather pace in the second half. In addition, we have seen some recovery in “COVID-winners”, in technology, streaming and internet retail for example. Among safe havens, government bonds and gold have given up some gains, as expected, but the dollar has rallied after reaching oversold levels in early January.

Bottom line
We continue to hold a strong Overweight allocation to global equity markets, which we expect to continue to outperform other asset classes. In terms of regions, our preferences remain those markets with greatest sensitivity to a cyclical recovery, most notably emerging markets, Japan and Europe. Our sector allocations aim for broad diversification between growth stocks in technology for example and undervalued laggards which should benefit from the upturn in the cycle. Within fixed income markets, we remainUnderweight across the board, with the exception of emerging market bonds. Finally, our view on the US dollar is unchanged –we expect the greenback to shed further ground over 2021.

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In accordance with the applicable regulation, we inform the reader that this material is qualified as a marketing document. CA25/JAN/21

Unless otherwise specified, all statistics and figures in this report were taken from the following sources on 27/01/2021: Bloomberg and Datastream.

 

Head of Investment Strategy Societe Generale Private Banking