Contact

Are you a client? You should contact your private banker. 
You are not a client but would like to have more information about Societe Generale Private Banking? Please fill in the form below.

Local contacts

France : +33 (0) 1 42 14 20 00 (9am - 5pm)
Luxembourg : +352 47 93 11 1 (8:30am - 6pm)
Monaco : +377 97 97 58 00 (9/12am - 2/5pm)
Switzerland : Geneva +41 22 819 02 02
& Zurich +41 44 218 56 11 (8:30am - 5:30pm)

You would like to contact about the protection of your personal data?

Please contact the Data Protection Officer of Societe Generale Private Banking France by sending an email to the following address : protectiondesdonnees@societegenerale.fr.

Please contact Bieneke Russon, the Data Protection Officer of Societe Generale Bank & Trust Luxembourg by phone : +352-47.93.93.11.5046 or by sending an email to the following address : lux.dpooffice@socgen.com.

Please contact Céline Pastor, the Data Protection Officer of Societe Generale Private Banking Monaco by sending an email to the following address : list.mon-privmonaco-dpo@socgen.com

Please contact Omar Otmani, the Data Protection Officer of Societe Generale Private Banking Switzerland by sending an email to the following address : sgpb-gdpr.ch@socgen.com.

You need to make a claim?

 Any claim addressed to Societe Generale Private Banking France should be sent by e-mail to the following address : FR-SGPB-Relations-Clients@socgen.com or by mail to : 

Société Générale Private Banking France
Direction Commerciale
29 boulevard Haussmann CS 614
75421 Paris Cedex 9

The Bank will acknowledge your request within 10 days after receipt and provide a response to your claim within 60 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you by mail. 

In the event that the response you receive does not meet your expectations, we suggest to contact : 

 

The Societe Generale Group’s Ombudsman

The Societe Generale Group’s Ombudsman can be contacted by the following website : mediateur.societegenerale.fr  or by mail :

Le Médiateur auprès de Société Générale
17 Cours Valmy 
92987 PARIS LA DEFENSE CEDEX 7
France

In reviewing any matter, the Ombudsman undertakes the consideration of both the client’s and the bank’s point of view, evaluates arguments from each of the parties and makes a decision in all fairness.

The Group’s Ombudsman will respond to you directly within two months of receipt of the written submissions of the parties relating to the claim.

 

The Ombudsman of the AMF

The Ombudsman of the Autorité des Marchés Financiers (AMF) can be contacted at the following address :

Médiateur de l'AMF, Autorité des Marchés Financier
17 place de la Bourse
75082 PARIS CEDEX 02
FRANCE


The Insurance Ombudsman

Please contact the Insurance Ombudsman : contact details must be mentioned in your insurance contract.

To ensure that your requests are handled effectively, any claim addressed to Societe Generale Bank & Trust should be sent to:

Private banking Claims department
11, Avenue Emile Reuter
L-2420 Luxembourg

The Bank will acknowledge your request within 10 days and provide a response to your claim within 30 days of receipt. If your request requires additional processing time (e.g. if it involves complex research), the Bank will inform you of this situation within the same 30-day timeframe.

In the event that the response you receive does not meet your expectations, we suggest the following :

Initially, you may wish to contact the SGBT Division responsible for handling claims, at the following address:

Corporate Secretariat of Societe Generale Bank & Trust
11, Avenue Emile Reuter
L-2420 Luxembourg

If the response from the Division responsible for claims does not resolve the claim, you may wish to contact Societe Generale Bank & Trust's supervisory authority, the Commission de Surveillance du Secteur Financier (Financial Sector Supervisory Commission) :

By mail: 283, Route d’Arlon L-1150 Luxembourg
By e-mail:direction@cssf.lu

 Any claim addressed to Societe Generale Private Banking Monaco should be sent by e-mail to the following address : reclamation.privmonaco@socgen.com or by mail to our dedicated department : 

Societe Generale Private Banking Monaco
Middle Office – Service Réclamation 
11 avenue de Grande Bretagne
98000 Monaco

The Bank will acknowledge your request within 2 days after receipt and provide a response to your claim within 10 days of receipt. If your request requires additional processing time (e.g. if it involves complex researches…), the Bank will inform you of this situation within the same 30-day timeframe. 

In the event that the response you receive does not meet your expectations, we suggest to contact the Societe Generale Private Banking Direction that handles the claims by mail at the following address : 

Secrétariat Général de Societe Generale Private Banking Monaco 
11 avenue de Grande Bretagne 
98000 Monaco

Any claim addressed to the Bank can be sent by email to: sgpb-reclamations.ch@socgen.com
Clients may also contact the Swiss Banking Ombudsman : www.bankingombudsman.ch

House Views - January 2021 - Looking ahead

Discover the monthly house views of our Investment Strategy team.

Macro
Renewed and prolonged restrictions on activity are likely to weigh on Q1 output as governments seek to prevent health system overload. Thereafter, we expect a cyclical recovery in GDP growth led by those countries which best placed to ramp up vaccination programmes, enabling lockdowns to be eased. Furthermore, we expect fiscal policy to remain very expansive – the EU’s recovery fund will begin its disbursements while the Biden presidency should see more focus on stimulus programmes. Thus far, Asia has been able to avoid a second wave of COVID-19 infections and should see solid growth throughout this year, especially if the Biden administration proves less confrontational on trade tariffs.

Central Bank
Headline inflation is likely to spike higher this spring as last year’s collapse in energy prices will distort year-on-year comparisons. However, central banks have given every indication that they view this as a transitory phenomenon and plan to keep policy settings very loose. This means that interest rates will remain on hold and that asset purchases will continue at the current pace for the foreseeable future. At its December meeting, the European Central Bank (ECB) boosted asset purchases and enhanced its support for bank lending. And in the US, unemployment (6.7% in December) is still far from the Federal Reserve’s (Fed) new “maximum employment” target.

Markets
Financial markets tend to look ahead rather than worry about near-term risks, and the rapid start to vaccine deployment has bolstered investors’ risk appetite. This means that safe havens – such as government bonds, the dollar or gold – are less in vogue than more cyclically-sensitive assets like equities. Within global equity markets, we maintain our preference for emerging markets – especially Asia – and laggards like Europe and Japan. The weight of central bank buying of high-quality corporate bonds has pushed the additional yield over sovereign bonds (or “spread”) down to historically low levels and few pockets of value remain in fixed income markets.

Bottom line
Given the supportive macro and liquidity backdrop, equities should continue to outperform other asset classes and we have upgraded allocations to Strong Overweight. In terms of sectors, we maintain a balance between high-quality megacap tech leaders and stocks which should benefit from the cyclical upswing in activity. Investment grade (IG) yield spreads are back at pre-crisis lows and we have moved Underweight. We have also downgraded lower-quality, high yield (HY) bonds – we prefer direct exposure to equities among risky assets. Finally, we have upgraded Brent oil to Neutral as the outlook for demand is likely to continue to improve.

In accordance with the applicable regulation, we inform the reader that this material is qualified as a marketing document. CA159/H2/20

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Head of Investment Strategy Societe Generale Private Banking